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Firefox shows no available updates but there is one

Posted

1. Install Firefox on Linux machine by downloading firefox directly from website (not from repository) 2. Wait for update to be published 3. Go to Help -> About Firefox Expected behavior: Update should be downloaded and installed. Actual behavior: "Firefox is up to date" message is displayed.

Screenshot attached with exact versions - there is 57.0.2 version published, and download link actually offers to save this one, but both website and Firefox help within the application show that there is no update available.

  • NOTE*: This problem was reproduced on a Windows 10 machine as well (but no ss available now).
1. Install Firefox on Linux machine by downloading firefox directly from website (not from repository) 2. Wait for update to be published 3. Go to Help -> About Firefox Expected behavior: Update should be downloaded and installed. Actual behavior: "Firefox is up to date" message is displayed. Screenshot attached with exact versions - there is 57.0.2 version published, and download link actually offers to save this one, but both website and Firefox help within the application show that there is no update available. *NOTE*: This problem was reproduced on a Windows 10 machine as well (but no ss available now).
Attached screenshots

Modified by maxdule

Chosen solution

I’m not entirely sure, but assume the "Firefox is up to date" message is displayed because 57.0.2 only includes fixes for Windows (also see its Release notes).

Are you sure you see the same "up to date" message on Windows in its About dialog?

Read this answer in context 0

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

Tonnes
  • Top 25 Contributor
  • Locale Leader
246 solutions 1453 answers

Chosen Solution

I’m not entirely sure, but assume the "Firefox is up to date" message is displayed because 57.0.2 only includes fixes for Windows (also see its Release notes).

Are you sure you see the same "up to date" message on Windows in its About dialog?

I’m not entirely sure, but assume the "Firefox is up to date" message is displayed because 57.0.2 only includes fixes for Windows (also see its [https://www.mozilla.org/en-US/firefox/57.0.2/releasenotes/ Release notes]). Are you sure you see the same "up to date" message on Windows in its About dialog?

Question owner

Thanks for the quick reply Tonnes, you might be absolutely right. I am positive to have seen on at least one Windows 7 machine not updating from 57.0 to 57.0.1 but that could have been something else.

I guess next major update will definitely clear things up.

Thanks for the quick reply Tonnes, you might be absolutely right. I am positive to have seen on at least one Windows 7 machine not updating from 57.0 to 57.0.1 but that could have been something else. I guess next major update will definitely clear things up.
WestEnd
  • Top 10 Contributor
51 solutions 2468 answers

What the screens show is a zip file and it should be a *.exe installer. So what site are you seeing that at?

What the screens show is a zip file and it should be a *.exe installer. So what site are you seeing that at?
Tyler Downer
  • Top 25 Contributor
  • Moderator
1414 solutions 9561 answers

Helpful Reply

That is the case. 57.0.2 was only for Windows, so linux wouldn't ever install it.

That is the case. 57.0.2 was only for Windows, so linux wouldn't ever install it.
James
  • Top 25 Contributor
  • Moderator
1441 solutions 9970 answers

Helpful Reply

maxdule said

Thanks for the quick reply Tonnes, you might be absolutely right. I am positive to have seen on at least one Windows 7 machine not updating from 57.0 to 57.0.1 but that could have been something else. I guess next major update will definitely clear things up.

Updates to Firefox 57.0.1 on Windows was disabled for a short while due to a problem crasher which was fixed for Windows users in Fx 57.0.2.


WestEnd said

What the screens show is a zip file and it should be a *.exe installer. So what site are you seeing that at?

The OP is asking about Firefox on Linux so the .tar.bz2 is correct for Linux as .exe is for Windows as you can download from say www.mozilla.org/firefox/all/

''maxdule [[#answer-1049697|said]]'' <blockquote> Thanks for the quick reply Tonnes, you might be absolutely right. I am positive to have seen on at least one Windows 7 machine not updating from 57.0 to 57.0.1 but that could have been something else. I guess next major update will definitely clear things up. </blockquote> Updates to Firefox 57.0.1 on Windows was disabled for a short while due to a [https://support.mozilla.org/en-US/kb/firefox-startup-crash-g-data-security-software problem crasher] which was fixed for Windows users in [https://www.mozilla.org/firefox/57.0.2/releasenotes/ Fx 57.0.2]. ''WestEnd [[#answer-1049700|said]]'' <blockquote> What the screens show is a zip file and it should be a *.exe installer. So what site are you seeing that at? </blockquote> The OP is asking about Firefox on '''Linux''' so the .'''tar.bz2''' is correct for Linux as .exe is for Windows as you can download from say www.mozilla.org/firefox/all/

Modified by James

Question owner

@James Thanks for explanation. Now everything seems to be clear.

@James Thanks for explanation. Now everything seems to be clear.