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Nothing in Sent folder since 15 October 2017, and no Outbox? Have checked everything and all seems OK - but!

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by FLUGGA

FLUGGA
FLUGGA
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The sending of the E-mail on the PC shows that it is being placed in the Sent folder, but it never turns up. Everything was OK up to 15 October 2017, the last recorded Sent E-mail. Settings checked as suggested in other answers, and all OK. There is no Outbox. I have discovered that some E-mails have not been delivered, but a notice of non-delivery is never received. This suggests that the E-mails might be on hold - in the Outbox. But!! I have checked the programme and it records that it was 'created' on 14 October 2017. Interesting? It is 52.5.0.6534. How can this be remedied?

The sending of the E-mail on the PC shows that it is being placed in the Sent folder, but it never turns up. Everything was OK up to 15 October 2017, the last recorded Sent E-mail. Settings checked as suggested in other answers, and all OK. There is no Outbox. I have discovered that some E-mails have not been delivered, but a notice of non-delivery is never received. This suggests that the E-mails might be on hold - in the Outbox. But!! I have checked the programme and it records that it was 'created' on 14 October 2017. Interesting? It is 52.5.0.6534. How can this be remedied?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Please add the troubleshooting information to your post, or at least the Mail and News accounts part of it.

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
FLUGGA
FLUGGA Question owner
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Nothing appears to have changed other than things are getting worse!

Modified by FLUGGA