
zip downloads dont unzip with out winzip which is a pay version. Why is this?
Prior to the Quantum version i could just double click or chose extract all for zip files but with quantum it is using winzip which is a pay programme which i do not want. Any advice please.
Chosen solution
Firefox uses what it finds on your system. It has found Winzip on it. If you did not expect that then should go to add/remove Programs and uninstall it. If it is not found then Firefox is finding left overs or a partial install of it.
Copy/Paste about:preferences into the Address Bar then Enter, please. Go down the page till you find Applications. Zip is at the bottom of that list. Click it and change to All-way's ask or Use Other Program and find the other program. In this case I am thinking you want Always Ask. Note when a File starts Downloading or when it comes in it will then ask what you want to do with it and will have to Click Save.
Please let us know if this solved your issue or if need further assistance.
Read this answer in context 👍 0All Replies (2)
Chosen Solution
Firefox uses what it finds on your system. It has found Winzip on it. If you did not expect that then should go to add/remove Programs and uninstall it. If it is not found then Firefox is finding left overs or a partial install of it.
Copy/Paste about:preferences into the Address Bar then Enter, please. Go down the page till you find Applications. Zip is at the bottom of that list. Click it and change to All-way's ask or Use Other Program and find the other program. In this case I am thinking you want Always Ask. Note when a File starts Downloading or when it comes in it will then ask what you want to do with it and will have to Click Save.
Please let us know if this solved your issue or if need further assistance.
Thankyou for your excellent help....all ok now.