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Non downloadable file

Posted

I am trying to install Firefox onto a new computer but all of the download links keep giving me a text file only. I am not able to get the "run" option to download the file. My options are to "Open" or "Save As". Either option ends up opening up a text file in notepad.

I am trying to install Firefox onto a new computer but all of the download links keep giving me a text file only. I am not able to get the "run" option to download the file. My options are to "Open" or "Save As". Either option ends up opening up a text file in notepad.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063

More Information

Mkll 309 solutions 1956 answers
Hi, get the installer from here: https://ftp.mozilla.org/pub/firefox/releases/57.0/win64/en-US/

Question owner

I still get the same problem :(

I still get the same problem :(
Mkll 309 solutions 1956 answers

Download directly from https://firefox.com

Download directly from https://firefox.com

Helpful Reply

It seems to be an issue with Microsoft Edge or my computer as I just tried downloading a different app and have the same problem.

It seems to be an issue with Microsoft Edge or my computer as I just tried downloading a different app and have the same problem.
Moses
  • Moderator
459 solutions 3602 answers

Helpful Reply

Where did you initially download Firefox or is this the first time you are trying to download v57? If you already have an existing installation of Firefox, you can go to the 3-bar menu -> (?) -> About Firefox to manually check for an update.

What happens if you click `Save as`? Can you rename the file to FirefoxInstaller.exe then try to open it then? This sounds like odd behavior.

Where did you initially download Firefox or is this the first time you are trying to download v57? If you already have an existing installation of Firefox, you can go to the 3-bar menu -> (?) -> About Firefox to manually check for an update. What happens if you click `Save as`? Can you rename the file to <i>FirefoxInstaller.exe</i> then try to open it then? This sounds like odd behavior.
Mkll 309 solutions 1956 answers

Ok, download with Internet Explorer 11, and it should work then. Mark as solution if this fixed your problem!

Ok, download with Internet Explorer 11, and it should work then. Mark as solution if this fixed your problem!
Pkshadow
  • Top 10 Contributor
917 solutions 12033 answers

Use this one for the full Installer, it also can just do updates. https://www.mozilla.org/firefox/all/

Do not run the file, save it.

Please let us know if this solved your issue or if need further assistance.

Use this one for the full Installer, it also can just do updates. https://www.mozilla.org/firefox/all/ Do not run the file, save it. Please let us know if this solved your issue or if need further assistance.

Question owner

Yes! It would be nice if the "recommended" browser Microsoft gives you actually works. Thank you!

Yes! It would be nice if the "recommended" browser Microsoft gives you actually works. Thank you!
Pkshadow
  • Top 10 Contributor
917 solutions 12033 answers

bugaboo88 said

Yes! It would be nice if the "recommended" browser Microsoft gives you actually works. Thank you!

That's true. Seamonkey works well if can get it https://www.seamonkey-project.org/ used to be part of Mozilla.

''bugaboo88 [[#answer-1028033|said]]'' <blockquote> Yes! It would be nice if the "recommended" browser Microsoft gives you actually works. Thank you! </blockquote> That's true. Seamonkey works well if can get it https://www.seamonkey-project.org/ used to be part of Mozilla.