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ctrl+p doesn't work in thunderbird 52.4.0 - goes directly to printer

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  • 3 have this problem
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  • Last reply by Blijj123

Blijj123
Blijj123

Since this week I can't use the CTRL + P function to modify printing properties like chosing to print multiple pages to print on one page. Instead the email i want to print goes directly to the printer. I've also tried CTRL+P in Firefox and this works fine as you can see in the attched file.

Since this week I can't use the CTRL + P function to modify printing properties like chosing to print multiple pages to print on one page. Instead the email i want to print goes directly to the printer. I've also tried CTRL+P in Firefox and this works fine as you can see in the attched file.
Attached screenshots

Modified by Wayne Mery

Chosen solution

Found the solution: In the Thunderbird about:config (you can find this under Extra>Options>Advanced>Configuration Editor) this setting was somehow set from true to false: print.extend_native_print_dialog;true Hence no pop-up window :-p when pressing CTRL+P. Restored the setting to true and everything is working as it should. I have no idea what caused it to change from true to false.

Note: the mentioned path may not be quite correct as I've to translate it from Dutch to English for this post but I suppose you'll find it anyway.

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Blijj123
Blijj123 Question owner

Chosen Solution

Found the solution: In the Thunderbird about:config (you can find this under Extra>Options>Advanced>Configuration Editor) this setting was somehow set from true to false: print.extend_native_print_dialog;true Hence no pop-up window :-p when pressing CTRL+P. Restored the setting to true and everything is working as it should. I have no idea what caused it to change from true to false.

Note: the mentioned path may not be quite correct as I've to translate it from Dutch to English for this post but I suppose you'll find it anyway.