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"A Breakpoint has been Reached". "Plugin Container for Firefox has stopped working" Problem Event Name: APPCRASH, Application Name: plugin-container.exe

  • 3 replies
  • 12 have this problem
  • 12 views
  • Last reply by Scotiabell

Scotiabell
Scotiabell

When closing Firefox the window disappears, however, about 30 seconds later and new small window opens with the following details; "Plugin Container for Firefox has stopped working" Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 56.0.0.6478 Application Timestamp: 59cab8da Fault Module Name: xul.dll Fault Module Version: 56.0.0.6478 Fault Module Timestamp: 59cab8c9

Another window asks if I would like to submit the crash report. Following are the recently submitted crash reports;

bp-c5a254f2-1027-45ee-8bbe-6c8e01171011 11-Oct-17 6:11 PM bp-94b40c51-2650-4834-a656-07f4a1171011 11-Oct-17 6:00 PM bp-5b8a490b-e000-45fa-ace9-1cc051171011 11-Oct-17 4:27 PM bp-897c3086-575d-48cf-9f67-bf2411171011 11-Oct-17 2:35 PM bp-c168df35-fa26-4c18-be9b-196c91171011 11-Oct-17 9:13 AM bp-e7f1736d-d941-48d6-914a-2d28b1171011 11-Oct-17 9:09 AM bp-281bed38-9e56-4f8f-95bd-2733f0171011 11-Oct-17 9:09 AM bp-3cf46ae6-e11a-425b-9121-cb7d51171010 10-Oct-17 7:47 AM bp-890c4d8a-a952-437c-8c65-6bbe51171009 09-Oct-17 11:02 AM bp-1c3940b1-be3e-4c3c-be78-f3d5a1171009 08-Oct-17 9:04 PM bp-867b8863-bfc1-4ed3-8a8d-890db1171007 06-Oct-17 11:10 PM

Hopefully this is enough information to help solve this Firefox issue and thank you for your help with this.

When closing Firefox the window disappears, however, about 30 seconds later and new small window opens with the following details; "Plugin Container for Firefox has stopped working" Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 56.0.0.6478 Application Timestamp: 59cab8da Fault Module Name: xul.dll Fault Module Version: 56.0.0.6478 Fault Module Timestamp: 59cab8c9 Another window asks if I would like to submit the crash report. Following are the recently submitted crash reports; bp-c5a254f2-1027-45ee-8bbe-6c8e01171011 11-Oct-17 6:11 PM bp-94b40c51-2650-4834-a656-07f4a1171011 11-Oct-17 6:00 PM bp-5b8a490b-e000-45fa-ace9-1cc051171011 11-Oct-17 4:27 PM bp-897c3086-575d-48cf-9f67-bf2411171011 11-Oct-17 2:35 PM bp-c168df35-fa26-4c18-be9b-196c91171011 11-Oct-17 9:13 AM bp-e7f1736d-d941-48d6-914a-2d28b1171011 11-Oct-17 9:09 AM bp-281bed38-9e56-4f8f-95bd-2733f0171011 11-Oct-17 9:09 AM bp-3cf46ae6-e11a-425b-9121-cb7d51171010 10-Oct-17 7:47 AM bp-890c4d8a-a952-437c-8c65-6bbe51171009 09-Oct-17 11:02 AM bp-1c3940b1-be3e-4c3c-be78-f3d5a1171009 08-Oct-17 9:04 PM bp-867b8863-bfc1-4ed3-8a8d-890db1171007 06-Oct-17 11:10 PM Hopefully this is enough information to help solve this Firefox issue and thank you for your help with this.

Chosen solution

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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All Replies (3)

FredMcD
FredMcD

The crash report shows problems with

avcuf32.dll = BitDefender

Kernel32.dll = Microsoft

KERNELBASE.dll = Microsoft

ntdll.dll = Microsoft

Update BitDefender. If the problem continues, disable it.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Chosen Solution

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Scotiabell
Scotiabell Question owner

FredMcD and cor-el;

Thank you both for your replies to my post and your suggestions.

Fred; I did the update and file fix, but it do not solve the problem. However, I did learn something new about the file fix option - thanks again.

cor-el; I created a new profile and "voila" it worked without hanging up on the close. After much reading (there is a lot) I transferred only the necessary files from the corrupt profile and so far all is working well. Thank you very much for your help.