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Thunderbird 52.3.0 has lost all configuration

Posted

Thunderbird was working fine (have been using as my main email reader for many years).

Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbird it had no email or calendar and asks to configure a new email as if freshly installed).

Thunderbird is set to auto-update, so no idea if this was broken by an update or some other type of config corruption. It appeared to update to 52.3.0 after the problem (when I checked the version page within help), not sure if it did anything before the problem. Is there a log file somewhere?

Thunderbird was working fine (have been using as my main email reader for many years). Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbird it had no email or calendar and asks to configure a new email as if freshly installed). Thunderbird is set to auto-update, so no idea if this was broken by an update or some other type of config corruption. It appeared to update to 52.3.0 after the problem (when I checked the version page within help), not sure if it did anything before the problem. Is there a log file somewhere?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

More Information

christ1
  • Top 25 Contributor
2154 solutions 15737 answers
http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared