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I am trying to connect to my business website, one which I have connected to before, but I am unable.

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by Leahfif

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This is what comes up when I try to connect:

"Secure Connection Failed

An error occurred during a connection to www.constellationacu.com. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I have tried to trouble shoot in various ways, but am unable to connect to this website. I would like to bypass the warning, because I know and trust this website. Please help!

Chosen solution

I have the same problem as you, and the analysis site I linked reports the same problem. However, Google Chrome does not check for certificate revocation by default, and most users would never think to turn it on, so Chrome users are not affected.

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This is an issue that will affect all Firefox users of the site, not just you. Somehow your Let's Encrypt certificate has been revoked. Can you contact SquareSpace support and arrange for new certificates to be issued? (Or maybe it's easy from your cPanel or other hosting console.)

https://www.ssllabs.com/ssltest/analyze.html?d=www.constellationacu.com&s=198.185.159.144&latest

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I thought this would affect other users too, but my co-workers have no problem accessing the site, as do other random people I have asked to access it.

I will ask the woman who made the website to see if new certificates can be issued, but why would only I be having this problem?

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Chosen Solution

I have the same problem as you, and the analysis site I linked reports the same problem. However, Google Chrome does not check for certificate revocation by default, and most users would never think to turn it on, so Chrome users are not affected.

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OK! Thank you for the help!