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firefox random crashes - AMD machine not Intel machine

Firefox Troubleshooting
adrianh78 replied
adrianh78
adrianh78

Hi all,

I've been using Firefox for a number of years now and **love it**! I have one issue with it I cannot seem to fix :(

Basically Firefox just started crashing suddenly one day a couple of years back, seemingly randomly with one of my machines :( It started when my AMD based machine was running 14.04, I wasn't bothered as I had a Intel machine built from junk I was using and tinkering with; basically I installed Gnome Ubuntu 16.04 LTS on the Intel box, and Firefox is rock solid - always.

I assumed my crashes were simply a corrupt 14.04 install that needed rebuilding on the AMD machine. So I wiped the AMD machine installed 16.04 LTS, fresh profile, the lot, and expected not to be troubled with crashes again on the AMD machine...

Unfortunately not, fresh build, fresh profile, patched up to date it still randomly crashes :(

The report ID I have is https://crash-stats.mozilla.com/report/index/bp-1f9fc8f6-8c80-4ad2-b05d-fb2db0170809

I am quite a good technician but this is beyond me, so if anyone could spare some insight I would be incredibly grateful, thank you.

Adrian

Hi all, I've been using Firefox for a number of years now and **love it**! I have one issue with it I cannot seem to fix :( Basically Firefox just started crashing suddenly one day a couple of years back, seemingly randomly with one of my machines :( It started when my AMD based machine was running 14.04, I wasn't bothered as I had a Intel machine built from junk I was using and tinkering with; basically I installed Gnome Ubuntu 16.04 LTS on the Intel box, and Firefox is rock solid - always. I assumed my crashes were simply a corrupt 14.04 install that needed rebuilding on the AMD machine. So I wiped the AMD machine installed 16.04 LTS, fresh profile, the lot, and expected not to be troubled with crashes again on the AMD machine... Unfortunately not, fresh build, fresh profile, patched up to date it still randomly crashes :( The report ID I have is https://crash-stats.mozilla.com/report/index/bp-1f9fc8f6-8c80-4ad2-b05d-fb2db0170809 I am quite a good technician but this is beyond me, so if anyone could spare some insight I would be incredibly grateful, thank you. Adrian

All Replies (1)

adrianh78
adrianh78 Question owner

Found some bad memory modules which might have caused my issue.. Will update if happens again - thank you.