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Sending out to an email and it changes one letter to lowercase and then I get a can't find address error?

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  • Last reply by Matt

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I email to an address that ends with @Harborsteel.com, then somewhere it changes the capital H in Harborsteel to lowercase harborsteel.com and then it will not go to him? I have reentered the email several times in may address book but, it keeps changing the one letter?

I email to an address that ends with @Harborsteel.com, then somewhere it changes the capital H in Harborsteel to lowercase harborsteel.com and then it will not go to him? I have reentered the email several times in may address book but, it keeps changing the one letter?

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Just so you know. the domain name protocol used by the internet does not contain upper case characters. so H and h are interchangeable. Truth be told email addressed to an address with a capital letter should be rejected as not meeting the standard..

So now we have that out of the way perhaps you could explain what the problem actually is. what error messages you see etc.