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Email downloads maddeningly slow from Earthlink with Thunderbird 52.2.1 64 bitd

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  • Last reply by Wayne Mery

Solana
Solana
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I have an Earthlink account and in the last month or so and connection to the mail server is very slow, maybe as much as a minute and then the emails download very slowly and sometimes freeze all together. I have no add ons to my Thunderbird account, disabled Lightening. If I have others I don't know where to find them. Hardware acceleration is not checked.

I have an Earthlink account and in the last month or so and connection to the mail server is very slow, maybe as much as a minute and then the emails download very slowly and sometimes freeze all together. I have no add ons to my Thunderbird account, disabled Lightening. If I have others I don't know where to find them. Hardware acceleration is not checked.

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Matt
Matt
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have you also disabled any email scanning in your anti virus. A very common cause of slow or non existent email downloads.

Wayne Mery
Wayne Mery
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Matt said

have you also disabled any email scanning in your anti virus. A very common cause of slow or non existent email downloads.

Solana, you don't know if it helped??