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Firefox very slow to load web pages because of incompatibility with AVAST Free antivirus. Please help!

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  • Last reply by FredMcD

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I have found that Firefox loads pages very slowly or not at all since an update to AVAST Free antivirus. I have identified AVAST antivirus as the culprit as pages load at the expected speed when AVAST is disabled. I followed the recommendations in this article http://www.makeuseof.com/tag/5-firefox-runs-slow-browsers-run-fas... and none was effective till I disabled AVAST. The only other issue that I can find is that Firefox has disabled Adobe Acrobate plug-in because it is out of date (version: 11.0.10.32 and vulnerable) and I am unable to update it because Firefox will not permit me to do so. Please advise me if I can fix this or if I need to refer to AVAST. Thank you.

I have found that Firefox loads pages very slowly or not at all since an update to AVAST Free antivirus. I have identified AVAST antivirus as the culprit as pages load at the expected speed when AVAST is disabled. I followed the recommendations in this article [http://www.makeuseof.com/tag/5-firefox-runs-slow-browsers-run-fast/] and none was effective till I disabled AVAST. The only other issue that I can find is that Firefox has disabled Adobe Acrobate plug-in because it is out of date (version: 11.0.10.32 and vulnerable) and I am unable to update it because Firefox will not permit me to do so. Please advise me if I can fix this or if I need to refer to AVAST. Thank you.

Chosen solution

Firefox v52+ disables all plugins except for Flash Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? {web link}

You will have to manually install the current version from Adobe.com


You need to contact AVAST support on the problem with them.

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Chosen Solution

Firefox v52+ disables all plugins except for Flash Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? {web link}

You will have to manually install the current version from Adobe.com


You need to contact AVAST support on the problem with them.