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Context menu opening delayed by about 5 seconds

Posted

I was using my computer a couple of days ago with no issues, shutdown the computer for the night, then the next day there is a delay for the context menu to show up after right clicking in both Firefox and Thunderbird.

Aside from installing a few updates I have not made any changes to the computer since the day before & I have no issue with context menus in other browsers or the OS.

The hardware a Dell Optiplex 790 with an i5-2400 quad core, 12 Gb ram running Ubuntu 17.04 64bit.

The symptoms:

- The right click context menu takes approx 5 to 8 sec to show up. - Drop down menus on web pages & in settings behave the same. - Occasionally the FF window will darken for a second or two then return to normal. - When an option on the context menu is clicked it is taking about 3 sec to go through.

Fixes tried:

- New Profile. - Safe Mode. - Disabling Hardware Acceleration. - Complete removal of FF & TB as well as their folders. - Downgrading to FF version 50. - Checked on another computer (this one is running Lubuntu, & does not show the issue).

Does anyone have any ideas?

I was using my computer a couple of days ago with no issues, shutdown the computer for the night, then the next day there is a delay for the context menu to show up after right clicking in both Firefox and Thunderbird. Aside from installing a few updates I have not made any changes to the computer since the day before & I have no issue with context menus in other browsers or the OS. The hardware a Dell Optiplex 790 with an i5-2400 quad core, 12 Gb ram running Ubuntu 17.04 64bit. The symptoms: - The right click context menu takes approx 5 to 8 sec to show up. - Drop down menus on web pages & in settings behave the same. - Occasionally the FF window will darken for a second or two then return to normal. - When an option on the context menu is clicked it is taking about 3 sec to go through. Fixes tried: - New Profile. - Safe Mode. - Disabling Hardware Acceleration. - Complete removal of FF & TB as well as their folders. - Downgrading to FF version 50. - Checked on another computer (this one is running Lubuntu, & does not show the issue). Does anyone have any ideas?

Chosen solution

The issue has appeared to have been fixed somehow, the only things that have changed is more updates have been installed and the removal and reinstall of the Nvidia drivers (got a GT-710 card).

My guess is that the Nvidia drivers were not playing nice with my old graphics card.

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Additional System Details

Installed Plug-ins

Name: Application Update Service Helper Version: 2.0 Enabled: true ID: aushelper@mozilla.org

Name: Behind The Overlay Revival Version: 0.1.6 Enabled: true ID: {c0e1baea-b4cb-4b62-97f0-278392ff8c37}

Name: BetterTTV Version: 6.8.5 Enabled: true ID: firefox@betterttv.net

Name: Firefox Screenshots Version: 6.6.0 Enabled: true ID: screenshots@mozilla.org

Name: LastPass: Free Password Manager Version: 4.1.54a Enabled: true ID: support@lastpass.com

Name: Multi-process staged rollout Version: 1.50 Enabled: true ID: e10srollout@mozilla.org

Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com

Name: Reddit Enhancement Suite Version: 5.6.5 Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack

Name: uBlock Origin Version: 1.13.0 Enabled: true ID: uBlock0@raymondhill.net

Name: Web Compat Version: 1.1 Enabled: true ID: webcompat@mozilla.org

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

More Information

Application Basics
------------------
Name: Firefox
Version: 54.0
Build ID: 20170612121707
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko/20100101 Firefox/54.0
OS: Linux 4.10.0-26-generic
Multiprocess Windows: 1/1 (Enabled by default)
Google Key: Found
Mozilla Location Service Key: Missing
Safe Mode: false
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
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ID: aushelper@mozilla.org
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ID: firefox@betterttv.net
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ID: screenshots@mozilla.org
Name: LastPass: Free Password Manager
Version: 4.1.54a
Enabled: true
ID: support@lastpass.com
Name: Multi-process staged rollout
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Enabled: true
ID: e10srollout@mozilla.org
Name: Pocket
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ID: firefox@getpocket.com
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ID: jid1-xUfzOsOFlzSOXg@jetpack
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ID: uBlock0@raymondhill.net
Name: Web Compat
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ID: webcompat@mozilla.org
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Features
Compositing: OpenGL
Asynchronous Pan/Zoom: wheel input enabled
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Rejected System Calls
---------------------

Chosen Solution

The issue has appeared to have been fixed somehow, the only things that have changed is more updates have been installed and the removal and reinstall of the Nvidia drivers (got a GT-710 card).

My guess is that the Nvidia drivers were not playing nice with my old graphics card.

The issue has appeared to have been fixed somehow, the only things that have changed is more updates have been installed and the removal and reinstall of the Nvidia drivers (got a GT-710 card). My guess is that the Nvidia drivers were not playing nice with my old graphics card.