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Logging in difficulties

  • 1 reply
  • 3 have this problem
  • 54 views
  • Last reply by user01229325
  • Solved

When I try to log in, I get a screen with the message : "enter credentials for srlaf2424@gmail.com on imap.gmail.com." When I put my email address in, the little circle above Inbox just keeps going around and around and then it times out.

When I try to log in, I get a screen with the message : "enter credentials for srlaf2424@gmail.com on imap.gmail.com." When I put my email address in, the little circle above Inbox just keeps going around and around and then it times out.

Chosen solution

What Version are you using? If not 52.1.1 upgrade

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Chosen Solution

What Version are you using? If not 52.1.1 upgrade