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the area "recipient" is empty

  • 5 replies
  • 2 have this problem
  • 4 views
  • Last reply by Wayne Mery

lushpievaolg
lushpievaolg
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When I push "to answer", the area "recipient" is empty, there is no automaic filling the adress

When I push "to answer", the area "recipient" is empty, there is no automaic filling the adress

Chosen solution

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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Wayne Mery
Wayne Mery
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Chosen Solution

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

lushpievaolg
lushpievaolg Question owner
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Wayne Mery said

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

I'm from Russia, unfortunately i don't understand what you mean. Could you help me to solve my problem?

lushpievaolg
lushpievaolg Question owner
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Wayne Mery said

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

THANK YOU!!! YOU SOLVE MY PROBLEM!!!!!

lushpievaolg
lushpievaolg Question owner
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lushpievaolg said

Wayne Mery said
Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

THANK YOU!!! YOU SOLVE MY PROBLEM!!!!!

But If I turn off a safe mode, this problem is apper again((

Wayne Mery
Wayne Mery
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lushpievaolg said

But If I turn off a safe mode, this problem is apper again((

Right. At Tools > Addons > extensions look for an addon to disable.

FYI the correct safe mode article is https://support.mozilla.org/ru/kb/bezopasnyj-rezhim-tb