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the area "recipient" is empty

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by Wayne Mery

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When I push "to answer", the area "recipient" is empty, there is no automaic filling the adress

When I push "to answer", the area "recipient" is empty, there is no automaic filling the adress

Chosen solution

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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Chosen Solution

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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I believe the Display Contact Photo add-on causes this problem:

https://addons.mozilla.org/en-us/thunderbird/addon/display-contact-photo/reviews/874636/

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Wayne Mery said

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

I'm from Russia, unfortunately i don't understand what you mean. Could you help me to solve my problem?

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Wayne Mery said

Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

THANK YOU!!! YOU SOLVE MY PROBLEM!!!!!

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lushpievaolg said

Wayne Mery said
Does the problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

THANK YOU!!! YOU SOLVE MY PROBLEM!!!!!

But If I turn off a safe mode, this problem is apper again((

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lushpievaolg said

But If I turn off a safe mode, this problem is apper again((

Right. At Tools > Addons > extensions look for an addon to disable.

FYI the correct safe mode article is https://support.mozilla.org/ru/kb/bezopasnyj-rezhim-tb