Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i disable safesearch

  • 2 replies
  • 5 have this problem
  • 502 views
  • Last reply by sueb68

sueb68
sueb68

https://www.safesearch.net/?p=l&m=ff&c=wi&s=wi

the above has recently appeared and is blocking my internet browsing. How do I remove the safesearch. I can't find any clear answers online.

Many thanks

https://www.safesearch.net/?p=l&m=ff&c=wi&s=wi the above has recently appeared and is blocking my internet browsing. How do I remove the safesearch. I can't find any clear answers online. Many thanks

Chosen solution

Hi, right click your PC's Start button > Control Panel > Programs, then look for and uninstall Safesearch - or anything suspicious installed on the date this started, since it may be using a different name.

Another thing you can do, is to search for the malware in your PC's search box.

Also in Firefox, open the Add-ons Manager (Ctrl+Shift+A) > Extensions and Plugins and disable/remove if it's there.

You can also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of the malware. If there is, delete that part of it. Or if it's easier, you can just delete it and recreate a new shortcut. More: Wrong home page opens when I start Firefox - How to fix.

If it's still there, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

Did this fix your problems? Please report back to us. Thank you!

Read this answer in context 👍 1

All Replies (2)

Scribe
Scribe

Chosen Solution

Hi, right click your PC's Start button > Control Panel > Programs, then look for and uninstall Safesearch - or anything suspicious installed on the date this started, since it may be using a different name.

Another thing you can do, is to search for the malware in your PC's search box.

Also in Firefox, open the Add-ons Manager (Ctrl+Shift+A) > Extensions and Plugins and disable/remove if it's there.

You can also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of the malware. If there is, delete that part of it. Or if it's easier, you can just delete it and recreate a new shortcut. More: Wrong home page opens when I start Firefox - How to fix.

If it's still there, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

Did this fix your problems? Please report back to us. Thank you!

sueb68
sueb68 Question owner

Thank you so much for your help. It's worked thank you.