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how do i disable safesearch

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  • 5 have this problem
  • 1082 views
  • Last reply by sueb68

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https://www.safesearch.net/?p=l&m=ff&c=wi&s=wi

the above has recently appeared and is blocking my internet browsing. How do I remove the safesearch. I can't find any clear answers online.

Many thanks

https://www.safesearch.net/?p=l&m=ff&c=wi&s=wi the above has recently appeared and is blocking my internet browsing. How do I remove the safesearch. I can't find any clear answers online. Many thanks

Chosen solution

Hi, right click your PC's Start button > Control Panel > Programs, then look for and uninstall Safesearch - or anything suspicious installed on the date this started, since it may be using a different name.

Another thing you can do, is to search for the malware in your PC's search box.

Also in Firefox, open the Add-ons Manager (Ctrl+Shift+A) > Extensions and Plugins and disable/remove if it's there.

You can also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of the malware. If there is, delete that part of it. Or if it's easier, you can just delete it and recreate a new shortcut. More: Wrong home page opens when I start Firefox - How to fix.

If it's still there, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

Did this fix your problems? Please report back to us. Thank you!

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Chosen Solution

Hi, right click your PC's Start button > Control Panel > Programs, then look for and uninstall Safesearch - or anything suspicious installed on the date this started, since it may be using a different name.

Another thing you can do, is to search for the malware in your PC's search box.

Also in Firefox, open the Add-ons Manager (Ctrl+Shift+A) > Extensions and Plugins and disable/remove if it's there.

You can also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of the malware. If there is, delete that part of it. Or if it's easier, you can just delete it and recreate a new shortcut. More: Wrong home page opens when I start Firefox - How to fix.

If it's still there, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

Did this fix your problems? Please report back to us. Thank you!

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Thank you so much for your help. It's worked thank you.