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I am using QB and Thunderbird. Invoice emails appear correct on the screen but are sent with code.

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My QB invoice templates appear correctly but when I hit the send button they have code. html>

<head>
  <meta http-equiv="content-type" content="text/html; charset=utf-8">
</head>
<body bgcolor="#FFFFFF" text="#000000">


  


Debbie:

I hope you are doing well today. Please find attached invoice CS2017-1 from for the placement of XXX
My QB invoice templates appear correctly but when I hit the send button they have code. html> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8"> </head> <body bgcolor="#FFFFFF" text="#000000"> <p><br> </p> <br> <br> <br> Debbie: <br> <br> I hope you are doing well today. Please find attached invoice CS2017-1 from for the placement of XXX

All Replies (1)

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If you are attaching a file, then this should not happen.

If you send me such an e-mail, I can take a look at the code in it to figure what is going on. I'll send you a Private Message here.