Thunderbird down loads the heading but not the message
Our computer crashed after an M S upgrade, and was revived by a technician, but now when we click on the email heading the message content does not down load. A message pops up that says the message is available to down load bur nothing happens when the blue message is clicked on.
Chosen solution
Please let me know if it was a Disc Space issue of not downloading due to size.
However, it may be that you need to swap over to downloading the message and not just a header.
Person with similar issue - I'm adding the link, just in case info needs to be shared. https://support.mozilla.org/en-US/questions/1158693#answer-964683
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Are you talking about a Pop or Imap mail account?
If POP: right click on pop mail account in Folder Pane and select 'Settings' select 'Disc Space' To save disc space, do not download...'Messages larger than xx KB' Is that option selected ?
If IMAP: right click on imap mail account in Folder Pane and select 'Settings' select 'Synchronisation & Storage' Under 'Disc Space' section 'Don't download messages larger than xx KB' Is that option selected ?
If yes, then either increase the XX KB or uncheck that option.
Chosen Solution
Please let me know if it was a Disc Space issue of not downloading due to size.
However, it may be that you need to swap over to downloading the message and not just a header.
Person with similar issue - I'm adding the link, just in case info needs to be shared. https://support.mozilla.org/en-US/questions/1158693#answer-964683
Located info: It's a bug introduced in TB 52.1, so use TB 52.0.1 for now: https://bugzilla.mozilla.org/show_bug.cgi?id=1361020
TB 52.0.1 here: http://ftp.mozilla.org/pub/thunderbird/releases/52.0.1/win32/
Select preferred language eg: en-GB = English British Then download the setup file.
Thanks. Went back to 52.0.1 per your directions & it's now functioning just fine.