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I can't add an existing gmail account to thunderbird. Splash screen freezes.

tassletine replied
tassletine

When adding a gmail account, thunderbird freezes on this splash screen. I've previously linked accounts with no problems, but can't progress beyond here currently.

Thanks.

D

When adding a gmail account, thunderbird freezes on this splash screen. I've previously linked accounts with no problems, but can't progress beyond here currently. Thanks. D
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Chosen Solution

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"

All Replies (4)

tassletine said

When adding a gmail account, thunderbird freezes on this splash screen. I've previously linked accounts with no problems, but can't progress beyond here currently. Thanks. D

Chosen Solution

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"