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can't sign in. sign in screen frozen

Wayne Mery replied
Rihard

I am trying to set up Thunderbird.

When I opening Tbird it goes to my gmail account which is configured as the location for my mail.

The sign in screen does nothing when I attempt sign in. Is there anything I could have done wrong that would not stop me from reaching the sign in screen?

I downloaded Thunderbird today. I can't find a help screen to get it's version. I have Win 10 64 bit Home Premium on the PC.

Richard

I am trying to set up Thunderbird. When I opening Tbird it goes to my gmail account which is configured as the location for my mail. The sign in screen does nothing when I attempt sign in. Is there anything I could have done wrong that would not stop me from reaching the sign in screen? I downloaded Thunderbird today. I can't find a help screen to get it's version. I have Win 10 64 bit Home Premium on the PC. Richard

All Replies (1)

Please update to version 52.1.0 using help > about