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Why cannot I create a new email account, others working ok

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  • 3 have this problem
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  • Last reply by NewDrachsi

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I have tried everything including trying to create a new account in the Account Actions, it is greyed out. I see lots of error messages. Disable addons, nothing works.

Somebody be so kind and help.

Regards Drachsi

I have tried everything including trying to create a new account in the Account Actions, it is greyed out. I see lots of error messages. Disable addons, nothing works. Somebody be so kind and help. Regards Drachsi

All Replies (2)

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what error messages?

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Hi, Sorry for delay, been away. If I open an existing email account and select " Accounts, Create a new account, Email" nothing happens. I have to use " Account Actions, Add mail Account"

Why has the normal form stopped working? Regards