Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I only see 6 months' worth of e-mails in my inbox and the rest have disappeared?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Tonnes

more options

Since January 1st, I suddenly only see e-mails in my inbox from the last 6 months. How can I get the rest back?

Since January 1st, I suddenly only see e-mails in my inbox from the last 6 months. How can I get the rest back?

All Replies (1)

more options

Are they still available when in webmail?

When using IMAP: make sure to set the Synchronization & Storage option as you want them to - see IMAP Synchronization for more info.