Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I don't see the tray icon when I receive a new email. Why?

  • 3 replies
  • 4 have this problem
  • 8 views
  • Last reply by Chris

Chris
Chris

I don't see the icon to show me I have received a new email. I don't want to hear a sound, I just want to see the tray icon.

I don't see the icon to show me I have received a new email. I don't want to hear a sound, I just want to see the tray icon.

Chosen solution

Assuming you have the option enabled under Tools/Options/General, the icon might disappear after a time if it is not set to be displayed in Windows.

Under Settings/Personalization/Taskbar, click 'Select which icons appear on the taskbar', then turn the switch for TB to 'On'.

Read this answer in context 👍 1

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

Assuming you have the option enabled under Tools/Options/General, the icon might disappear after a time if it is not set to be displayed in Windows.

Under Settings/Personalization/Taskbar, click 'Select which icons appear on the taskbar', then turn the switch for TB to 'On'.

Chris
Chris Question owner

I still can't see when I get a new message. When I was using Windows Live, an envelope would show up on the taskbar, but now I don't see any notice of a new email.

Chris
Chris Question owner

I think it's fixed!!!! Thank you very much. I just wish the envelope was a different color than white. But oh well.