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I cannot find the "send crash report" button when there a flash crash just shown below the address bar.

  • 1 reply
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  • Last reply by FredMcD

wxie
wxie
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Hi, Mozillians:

I was using https://translate.google.com/?hl=en&tab=wT#en/zh-CN/

and there is a message below the address bar, saying: flashplayer crashed...more information...reload

I click on more information. It opens a help article to send the crash report by clicking on the crash report button. However, there is no "send crash report" button in the page.

Firefox version: 50.1.0

Is this a problem?

best regards, wxie

Hi, Mozillians: I was using https://translate.google.com/?hl=en&tab=wT#en/zh-CN/ and there is a message below the address bar, saying: flashplayer crashed...more information...reload I click on more information. It opens a help article to send the crash report by clicking on the crash report button. However, there is no "send crash report" button in the page. Firefox version: 50.1.0 Is this a problem? best regards, wxie

Chosen solution

That is not from Firefox but from Adobe Flash. If you can't find it do not worry.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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FredMcD
FredMcD
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Chosen Solution

That is not from Firefox but from Adobe Flash. If you can't find it do not worry.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration