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Firefox crashes

Posted

It crashes before it even opens. I have tried uninstalling and reinstalling several times and it would still crash on the first time it opens still before it even opens. Crash ID: bp-84ec8caa-d779-42ff-ac8a-98fd12170109

It crashes before it even opens. I have tried uninstalling and reinstalling several times and it would still crash on the first time it opens still before it even opens. Crash ID: bp-84ec8caa-d779-42ff-ac8a-98fd12170109

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.10240 +++++++++++++++++++++++++++++++++++++ Signature chtbrkg.dll@0x1c3e1

chtbrkg.dll = Adware


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.10240 +++++++++++++++++++++++++++++++++++++ Signature chtbrkg.dll@0x1c3e1 chtbrkg.dll = Adware ------------------- Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.