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Thunderbird inbox not refreshing

  • 21 replies
  • 8 have this problem
  • 189 views
  • Last reply by Matt

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The inbox does not refresh when getting new messages. I have the getting new messages setting set to 1 minute. I've tried sending a message to myself and it immediately shows up in the Sent folder but not in the Inbox. The only way I can get the message to appear in the inbox is to shut down Thunderbird and reopen it. What is causing this problem?

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I am getting nowhere with this... is there anyone who can get an email address at charter that I can actually get past their great support firewall? Or get them to comment in the bug https://bugzilla.mozilla.org/show_bug.cgi?id=1258429

This can not go forward until charter engages.

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