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I have no "Local Folders" account in Thunderbird. How do I establish this account?

  • 8 replies
  • 1 has this problem
  • 4 views
  • Last reply by Matt

Gar_S.
Gar_S.
more options

I have no "Local Folders" account under Tools - Account Settings.

I dont remember if I deleted it, or how it happened that it isn't there, but it isn't, and I'd like to reestablish it. How do I do that?

I have no "Local Folders" account under Tools - Account Settings. I dont remember if I deleted it, or how it happened that it isn't there, but it isn't, and I'd like to reestablish it. How do I do that?

All Replies (8)

user1121639
user1121639
more options

That's strange. It is not possible to delete "Local Folders".

Do you have a "Local Folders" section in the folder list on the left side of Thunderbird?

Gar_S.
Gar_S. Question owner
more options

Yes, there is one. But, it is the one I created under one of my email accounts. I simply created a folder called local folders, and then created sub-folders under it to contain mail moved out of the inbox. This local folders folder did not exist until I created it. It does not appear under Tools - Account Settings as an account.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please add the "mail and new accounts details from the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
Gar_S.
Gar_S. Question owner
more options

{ 

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0",
   "version": "50.1.0",
   "buildID": "20161208153507",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/50.1.0/WINNT/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false,
   "autoStartStatus": 7
 },
 "modifiedPreferences": {
   "accessibility.typeaheadfind.flashBar": 0,
   "accessibility.lastLoadDate": 1468364679,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.hashstats_reported": 1,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.disk.capacity": 358400,
   "browser.cache.frecency_experiment": 2,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.smart_size_cached_value": 358400,
   "browser.download.importedFromSqlite": true,
   "browser.download.useDownloadDir": false,
   "browser.places.updateRecentTagsUri": false,
   "browser.places.importBookmarksHTML": false,
   "browser.places.smartBookmarksVersion": 8,
   "browser.places.importDefaults": false,
   "browser.places.leftPaneFolderId": -1,
   "browser.places.migratePostDataAnnotations": false,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20161208153507",
   "browser.startup.homepage_override.mstone": "50.1.0",
   "browser.startup.homepage": "https://www.yahoo.com/",
   "browser.startup.homepage_override.buildID": "20161208153507",
   "browser.tabs.warnOnClose": false,
   "browser.tabs.loadInBackground": false,
   "browser.tabs.onTop": false,
   "browser.tabs.remote.autostart.2": true,
   "browser.urlbar.userMadeSearchSuggestionsChoice": true,
   "dom.apps.lastUpdate.buildID": "20161019084923",
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   "dom.apps.reset-permissions": true,
   "dom.apps.lastUpdate.mstone": "49.0.2",
   "dom.w3c_touch_events.expose": false,
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "50.1.0",
   "font.internaluseonly.changed": true,
   "general.useragent.extra.microsoftdotnet": "( .NET CLR 3.5.30729; .NET4.0C)",
   "gfx.crash-guard.d3d11layers.appVersion": "50.1.0",
   "gfx.crash-guard.d3d11layers.driverVersion": "20.19.15.4531",
   "gfx.crash-guard.d3d11layers.deviceID": "0x1616",
   "gfx.crash-guard.d3d11layers.feature-d3d11": true,
   "gfx.crash-guard.status.d3d11video": 2,
   "gfx.crash-guard.d3d11layers.feature-d2d": true,
   "gfx.crash-guard.status.d3d11layers": 2,
   "gfx.direct3d.last_used_feature_level_idx": 0,
   "gfx.crash-guard.status.d3d9video": 2,
   "media.eme.enabled": false,
   "media.webrtc.debug.aec_log_dir": "C:\\Users\\Suitor\\AppData\\Local\\Temp",
   "media.autoplay.enabled": false,
   "media.webrtc.debug.log_file": "C:\\Users\\Suitor\\AppData\\Local\\Temp\\WebRTC.log",
   "media.gmp-gmpopenh264.lastUpdate": 1471477413,
   "media.benchmark.vp9.versioncheck": 1,
   "media.gmp-gmpopenh264.enabled": false,
   "media.hardware-video-decoding.failed": false,
   "media.gmp-gmpopenh264.version": "1.6",
   "media.gmp-manager.lastCheck": 1483294619,
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   "media.benchmark.vp9.fps": 149,
   "media.gmp-gmpopenh264.abi": "x86-msvc-x64",
   "media.gmp-manager.buildID": "20161208153507",
   "network.predictor.cleaned-up": true,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 115440,
   "places.database.lastMaintenance": 1483501814,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/vnd.fdf,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,application/vnd.adobe.xfdf,application/vnd.adobe.xdp+xml,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,application/pdf",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_unwriteable_margin_bottom": 0,
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   "print.printer_Nitro_PDF_Driver_5.print_evenpages": true,
   "print.printer_Nitro_PDF_Driver_5.print_unwriteable_margin_left": 0,
   "print.printer_Nitro_PDF_Driver_5.print_page_delay": 50,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_headerright": "&U",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_duplex": -437918235,
  
   "print.printer_Nitro_PDF_Driver_5.print_bgcolor": false,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_paper_data": 1,
   "print.printer_Nitro_PDF_Driver_5.print_pagedelay": 500,
   "print.printer_Nitro_PDF_Driver_5.print_edge_right": 0,
   "print.printer_Nitro_PDF_Driver_5.print_edge_left": 0,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_margin_left": "0.5",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_paper_height": " -1.00",
   "print.print_printer": "Nitro PDF Driver 5",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_evenpages": true,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_unwriteable_margin_top": 0,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_paper_name": "",
   "print.printer_Nitro_PDF_Driver_5.print_unwriteable_margin_top": 0,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_orientation": 0,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_bgimages": false,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_edge_bottom": 0,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_headerleft": "&T",
   "print.printer_Nitro_PDF_Driver_5.print_scaling": "  1.00",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_bgcolor": false,
   "print.printer_Nitro_PDF_Driver_5.print_downloadfonts": false,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_paper_size_unit": 0,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_margin_top": "0.5",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_paper_width": " -1.00",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_reversed": false,
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   "print.printer_EPSON4C0609_(WF-3640_Series).print_margin_bottom": "0.5",
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   "print.printer_Nitro_PDF_Driver_5.print_margin_top": "0.5",
   "print.printer_Nitro_PDF_Driver_5.print_in_color": true,
   "print.printer_Nitro_PDF_Driver_5.print_margin_bottom": "0.5",
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   "print.printer_EPSON4C0609_(WF-3640_Series).print_edge_left": 0,
   "print.printer_Nitro_PDF_Driver_5.print_bgimages": false,
   "print.printer_Nitro_PDF_Driver_5.print_margin_left": "0.5",
   "print.printer_Nitro_PDF_Driver_5.print_orientation": 0,
   "print.printer_Nitro_PDF_Driver_5.print_command": "",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_in_color": true,
   "print.printer_Nitro_PDF_Driver_5.print_edge_top": 0,
   "print.printer_Nitro_PDF_Driver_5.print_headerleft": "&T",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_page_delay": 50,
   "print.printer_Nitro_PDF_Driver_5.print_to_file": false,
   "print.printer_Nitro_PDF_Driver_5.print_paper_size_type": 0,
   "print.printer_Nitro_PDF_Driver_5.print_reversed": false,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_footerright": "&D",
   "print.printer_Nitro_PDF_Driver_5.print_oddpages": true,
   "print.printer_Nitro_PDF_Driver_5.print_footerright": "&D",
   "print.printer_Nitro_PDF_Driver_5.print_paper_width": "  8.50",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_footercenter": "",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_unwriteable_margin_right": 0,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_oddpages": true,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_resolution": 360,
   "print.printer_EPSON4C0609_(WF-3640_Series).print_footerleft": "&PT",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_headercenter": "",
   "print.printer_EPSON4C0609_(WF-3640_Series).print_shrink_to_fit": true,
   "privacy.sanitize.migrateClearSavedPwdsOnExit": true,
   "privacy.donottrackheader.enabled": true,
   "privacy.sanitize.migrateFx3Prefs": true,
   "security.warn_viewing_mixed": false,
   "security.sandbox.content.tempDirSuffix": "{8512a197-771d-4a27-98b0-b243d994fa2f}",
   "services.sync.declinedEngines": "",
   "storage.vacuum.last.index": 1,
   "storage.vacuum.last.places.sqlite": 1483413839,
   "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
 },
 "lockedPreferences": {},
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.12",
     "version": "4.12"
   },
   "NSS": {
     "minVersion": "3.26.2",
     "version": "3.26.2"
   },
   "NSSUTIL": {
     "minVersion": "3.26.2",
     "version": "3.26
user1121639
user1121639
more options

That is not the info we need. See my screenshot as an example of what we need.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gar_S. said

{ "application": { "name": "Firefox", "osVersion": "Windows_NT 10.0", "version": "50.1.0",

Good try right location, but wrong application. That is the Firefox information.

Gar_S.
Gar_S. Question owner
more options

OK. This is the Thunderbird stuff. Sorry about that.... 


 Application Basics

   Name: Thunderbird
   Version: 45.6.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.6.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20161222195647
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) mail.comcast.net:995, SSL, passwordCleartext
     OUTGOING: , smtp.comcast.net:465, SSL, passwordCleartext, true

   account3:
     INCOMING: account3, , (pop3) mail.comcast.net:995, SSL, passwordCleartext
     OUTGOING: , smtp.comcast.net:465, SSL, passwordCleartext, true

   account4:
     INCOMING: account4, , (pop3) mail.comcast.net:995, SSL, passwordCleartext
     OUTGOING: , smtp.comcast.net:465, SSL, passwordCleartext, true

   account5:
     INCOMING: account5, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true

 Crash Reports

 Extensions
   Adblock Plus, 2.8.2, true, {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
   Image Zoom, 0.6.3.1-signed.1-signed, true, {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
   ImportExportTools, 3.2.4.1, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   Lightning, 4.7.6, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   SmoothWheel (AMO), 0.45.8.20130519.3.1-signed.1-signed, true, {5F590AA2-1221-4113-A6F4-A4BB62414FAC}
   Test Pilot for Thunderbird, 1.3.10, true, tbtestpilot@labs.mozilla.com
   Allow Empty Subject, 0.3, false, {59f0fe53-cd29-49fe-8ae3-2ad2fa7f1c46}
   Contacts Sidebar, 0.7.1, false, {4dce973c-25a5-4657-8e37-6c2a85c24a7e}
   Edit As New, 0.2, false, {3550f703-e582-4d05-9a08-453d09bdfdc6}
   NotTo, 0.4, false, NotTo@tomer.com

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 45.6.0
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.crash-guard.glcontext.appVersion: 45.6.0
     gfx.crash-guard.glcontext.deviceID: 0x1616
     gfx.crash-guard.glcontext.driverVersion: 20.19.15.4531
     gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
     gfx.crash-guard.status.glcontext: 2
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 8a8d1fe9-63e3-4553-8cf5-82c981cf995
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"31"},"flaggedCol":{"visible":true,"ordinal":"33"},"attachmentCol":{"visible":fal…
     network.cookie.lifetimePolicy: 2
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1483501635
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     plugins.update.notifyUser: true
     print.printer_EPSON4C0609_(WF-3640_Series).print_bgcolor: false
     print.printer_EPSON4C0609_(WF-3640_Series).print_bgimages: false
     print.printer_EPSON4C0609_(WF-3640_Series).print_duplex: -437918235
     print.printer_EPSON4C0609_(WF-3640_Series).print_edge_bottom: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_edge_left: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_edge_right: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_edge_top: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_evenpages: true
     print.printer_EPSON4C0609_(WF-3640_Series).print_footercenter:
     print.printer_EPSON4C0609_(WF-3640_Series).print_footerleft: &PT
     print.printer_EPSON4C0609_(WF-3640_Series).print_footerright: &D
     print.printer_EPSON4C0609_(WF-3640_Series).print_headercenter:
     print.printer_EPSON4C0609_(WF-3640_Series).print_headerleft: &T
     print.printer_EPSON4C0609_(WF-3640_Series).print_headerright: &U
     print.printer_EPSON4C0609_(WF-3640_Series).print_in_color: true
     print.printer_EPSON4C0609_(WF-3640_Series).print_margin_bottom: 0.5
     print.printer_EPSON4C0609_(WF-3640_Series).print_margin_left: 0.5
     print.printer_EPSON4C0609_(WF-3640_Series).print_margin_right: 0.5
     print.printer_EPSON4C0609_(WF-3640_Series).print_margin_top: 0.5
     print.printer_EPSON4C0609_(WF-3640_Series).print_oddpages: true
     print.printer_EPSON4C0609_(WF-3640_Series).print_orientation: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_page_delay: 50
     print.printer_EPSON4C0609_(WF-3640_Series).print_paper_data: 1
     print.printer_EPSON4C0609_(WF-3640_Series).print_paper_height: 11.00
     print.printer_EPSON4C0609_(WF-3640_Series).print_paper_name:
     print.printer_EPSON4C0609_(WF-3640_Series).print_paper_size_type: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_paper_size_unit: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_paper_width: 8.50
     print.printer_EPSON4C0609_(WF-3640_Series).print_resolution: -437918235
     print.printer_EPSON4C0609_(WF-3640_Series).print_reversed: false
     print.printer_EPSON4C0609_(WF-3640_Series).print_scaling: 1.00
     print.printer_EPSON4C0609_(WF-3640_Series).print_shrink_to_fit: true
     print.printer_EPSON4C0609_(WF-3640_Series).print_to_file: false
     print.printer_EPSON4C0609_(WF-3640_Series).print_unwriteable_margin_bottom: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_unwriteable_margin_left: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_unwriteable_margin_right: 0
     print.printer_EPSON4C0609_(WF-3640_Series).print_unwriteable_margin_top: 0

 Graphics

     Adapter Description: Intel(R) HD Graphics 5500
     Vendor ID: 0x8086
     Device ID: 0x1616
     Adapter RAM: Unknown
     Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 20.19.15.4531
     Driver Date: 9-29-2016
     Direct2D Enabled: false
     DirectWrite Enabled: false (10.0.14393.351)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
     GPU Accelerated Windows: 0

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.12
     4.12

     NSS
     3.21.3 Basic ECC
     3.21.3 Basic ECC

     NSS Util
     3.21.3
     3.21.3

     NSS SSL
     3.21.3 Basic ECC
     3.21.3 Basic ECC

     NSS S/MIME
     3.21.3 Basic ECC
     3.21.3 Basic ECC
Matt
Matt
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Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

SO you have a local folders account.

On the toolbar > Options> (click the > ) account settings.

Locate the local folders acount. It will probably show with a blue monitor icon while other account will show with an envelope icon. (with or without a padlock) Edit the account name so you can find it again.