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Trying to add my new email address account to Thunderbird. I have just the Inbox displayed and I cannot get back to the main screen. Please help. William Mah

  • 11 replies
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  • 65 views
  • Last reply by christ1

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I cannot get back to the main screen so I can add my new email address. I wish to keep all my other accounts.

Thanks, William Mahaffey

I cannot get back to the main screen so I can add my new email address. I wish to keep all my other accounts. Thanks, William Mahaffey

Chosen solution

You're not supposed to press both at the same time. Please re-read https://support.mozilla.org/en-US/questions/1151462#answer-946455

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All Replies (11)

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Hello wemahaffey,

I would like to get some extra information, I can't make something up with the information you're giving right now.

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Please post a screenshot illustrating the problem. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

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This is the screen displayed when I start Thunderbird. I cannot find any of the menus for adding an additional Account.

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Press Alt or F10 to restore the menu bar. Then (or alternatively) File (Alt-F) > New > Mail Account https://support.mozilla.org/kb/automatic-account-configuration

Modified by christ1

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I had no response when I tried Alt F10

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Please explain in detail

  • what you did
  • what happened
  • what you expected to happen
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No response of any kind when Alt F10 was pressed.

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Chosen Solution

You're not supposed to press both at the same time. Please re-read https://support.mozilla.org/en-US/questions/1151462#answer-946455

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Sorry I was very frustrated and just did not take time to read the post properly, Thanks so very much for your help.

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Can I set up a Microsoft Exchange email account using Thunderbird?

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Yes, you can, as long as the Exchange server supports the standard email protocols POP, IMAP, and SMTP.