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i get an error msg when i try to dnld from my main acct: .

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  • Last reply by Matt

crazzy
crazzy
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The STAT command did not succeed. Error getting message number and sizes. Mail server mail.comcast.net responded: [SYS/TEMP] Internal error occurred. Refer to server log for more information. [2016-12-17 19:15:43]

but, my other comcast acct works. someone suggests i have a trojan 'clampi' ; but, no one knows WTF to do about it. my NORTON does not see it.

The STAT command did not succeed. Error getting message number and sizes. Mail server mail.comcast.net responded: [SYS/TEMP] Internal error occurred. Refer to server log for more information. [2016-12-17 19:15:43] but, my other comcast acct works. someone suggests i have a trojan 'clampi' ; but, no one knows WTF to do about it. my NORTON does not see it.

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Matt
Matt
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I suggest you contact comcast support. The error is a server side one and indicated you mailbox on their server may be corrupted.