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After many attempts, Mozilla Firefox is still crashing on Windows 10 1607

Posted

Ever since I got my computer back, I've been experiencing tons of crashes and it's been ticking me off. I've tried everything, from restarting my computer, resetting Firefox, doing scans, using safe mode, uninstalling and reinstalling Firefox, updating Windows, Windows Defender scans said there were no threats found, tried using Chrome (still got "Aw, Snap"), etc. Absolutely nothing helped. Since November 15, here are all my crash reports filed:

bp-8454a658-4903-4f4d-8a90-2b56f2161214 2016-12-14 4:14 PM bp-41f4ab05-d0e9-4a59-a551-434cc2161214 2016-12-14 3:25 PM bp-d69316ee-4476-4971-847a-9d1582161214 2016-12-13 6:36 PM bp-fa7881ff-2d60-4f46-8737-f36862161214 2016-12-13 6:36 PM bp-b5f6813b-faba-473f-bf30-f408f2161214 2016-12-13 6:34 PM bp-e334e320-b302-44b4-a4a1-9760c2161214 2016-12-13 6:34 PM bp-fdf83909-8c08-4e11-90a0-6b7692161214 2016-12-13 6:32 PM bp-778d1df5-d1cc-411a-93f5-c07a52161213 2016-12-13 5:53 PM bp-75677074-67e0-45b1-a92e-026322161212 2016-12-11 11:36 PM bp-d0f1785c-c0bd-4369-9a16-4e1dc2161210 2016-12-10 2:15 PM bp-19d1dbc3-8c3d-4dcd-a202-1544c2161210 2016-12-09 8:58 PM bp-eed7017a-b1eb-4c67-a358-c45252161209 2016-12-09 12:05 AM bp-325fd51b-9d3c-4a59-9f01-08ef12161209 2016-12-08 9:56 PM bp-1bd7a787-8dc8-47e1-b7f3-52c332161209 2016-12-08 6:10 PM bp-8371b590-282a-4fd3-99d7-3ca292161130 2016-11-29 5:59 PM bp-7fd6c7b1-06a0-4fb1-9d77-8f2472161129 2016-11-29 4:32 PM bp-e0f2372a-8c97-4335-a5d9-663602161128 2016-11-27 7:49 PM bp-6c0dcf5e-662a-42d0-a45e-795e32161128 2016-11-27 7:37 PM bp-1066ff8d-aa2b-4589-86b9-87fa72161126 2016-11-26 1:46 PM bp-b69de006-b15a-433a-8ab6-283552161124 2016-11-24 4:04 PM bp-6bec2522-76be-4714-92a0-3664a2161123 2016-11-22 6:47 PM bp-bde294c7-2ea4-41b3-8cb1-1dc1d2161123 2016-11-22 6:39 PM bp-289f9e59-bcf7-4096-a84e-e4d082161119 2016-11-18 7:12 PM bp-209c33fe-f4cb-40ab-9bbc-624402161119 2016-11-18 7:02 PM bp-39ad67b8-a542-451f-82a9-9baeb2161119 2016-11-18 6:53 PM bp-018e5728-87da-48ae-9bde-836b52161119 2016-11-18 6:45 PM bp-f0313ab3-8db1-4c0c-9c1a-7ddcc2161118 2016-11-18 12:51 PM bp-4e075163-d41c-484d-a393-b29b62161118 2016-11-18 1:35 AM bp-0ce39ba6-42a7-43b7-b691-a30152161118 2016-11-18 12:13 AM bp-b3a3890e-3fb4-428c-a8b1-a25d92161118 2016-11-18 12:12 AM bp-25dbccd2-d53d-4785-88f9-799532161118 2016-11-17 7:05 PM bp-a8a90d49-1291-483a-a556-a83a02161117 2016-11-16 10:57 PM bp-c7417cad-4864-4767-8cc4-e65fc2161116 2016-11-15 10:23 PM bp-08273b86-ed8a-48b7-9c00-eff1f2161116 2016-11-15 10:19 PM bp-814dbf84-0dd7-47d2-9a66-c327e2161116 2016-11-15 9:59 PM

It's been doing this for a while now.

Ever since I got my computer back, I've been experiencing tons of crashes and it's been ticking me off. I've tried everything, from restarting my computer, resetting Firefox, doing scans, using safe mode, uninstalling and reinstalling Firefox, updating Windows, Windows Defender scans said there were no threats found, tried using Chrome (still got "Aw, Snap"), etc. Absolutely nothing helped. Since November 15, here are all my crash reports filed: bp-8454a658-4903-4f4d-8a90-2b56f2161214 2016-12-14 4:14 PM bp-41f4ab05-d0e9-4a59-a551-434cc2161214 2016-12-14 3:25 PM bp-d69316ee-4476-4971-847a-9d1582161214 2016-12-13 6:36 PM bp-fa7881ff-2d60-4f46-8737-f36862161214 2016-12-13 6:36 PM bp-b5f6813b-faba-473f-bf30-f408f2161214 2016-12-13 6:34 PM bp-e334e320-b302-44b4-a4a1-9760c2161214 2016-12-13 6:34 PM bp-fdf83909-8c08-4e11-90a0-6b7692161214 2016-12-13 6:32 PM bp-778d1df5-d1cc-411a-93f5-c07a52161213 2016-12-13 5:53 PM bp-75677074-67e0-45b1-a92e-026322161212 2016-12-11 11:36 PM bp-d0f1785c-c0bd-4369-9a16-4e1dc2161210 2016-12-10 2:15 PM bp-19d1dbc3-8c3d-4dcd-a202-1544c2161210 2016-12-09 8:58 PM bp-eed7017a-b1eb-4c67-a358-c45252161209 2016-12-09 12:05 AM bp-325fd51b-9d3c-4a59-9f01-08ef12161209 2016-12-08 9:56 PM bp-1bd7a787-8dc8-47e1-b7f3-52c332161209 2016-12-08 6:10 PM bp-8371b590-282a-4fd3-99d7-3ca292161130 2016-11-29 5:59 PM bp-7fd6c7b1-06a0-4fb1-9d77-8f2472161129 2016-11-29 4:32 PM bp-e0f2372a-8c97-4335-a5d9-663602161128 2016-11-27 7:49 PM bp-6c0dcf5e-662a-42d0-a45e-795e32161128 2016-11-27 7:37 PM bp-1066ff8d-aa2b-4589-86b9-87fa72161126 2016-11-26 1:46 PM bp-b69de006-b15a-433a-8ab6-283552161124 2016-11-24 4:04 PM bp-6bec2522-76be-4714-92a0-3664a2161123 2016-11-22 6:47 PM bp-bde294c7-2ea4-41b3-8cb1-1dc1d2161123 2016-11-22 6:39 PM bp-289f9e59-bcf7-4096-a84e-e4d082161119 2016-11-18 7:12 PM bp-209c33fe-f4cb-40ab-9bbc-624402161119 2016-11-18 7:02 PM bp-39ad67b8-a542-451f-82a9-9baeb2161119 2016-11-18 6:53 PM bp-018e5728-87da-48ae-9bde-836b52161119 2016-11-18 6:45 PM bp-f0313ab3-8db1-4c0c-9c1a-7ddcc2161118 2016-11-18 12:51 PM bp-4e075163-d41c-484d-a393-b29b62161118 2016-11-18 1:35 AM bp-0ce39ba6-42a7-43b7-b691-a30152161118 2016-11-18 12:13 AM bp-b3a3890e-3fb4-428c-a8b1-a25d92161118 2016-11-18 12:12 AM bp-25dbccd2-d53d-4785-88f9-799532161118 2016-11-17 7:05 PM bp-a8a90d49-1291-483a-a556-a83a02161117 2016-11-16 10:57 PM bp-c7417cad-4864-4767-8cc4-e65fc2161116 2016-11-15 10:23 PM bp-08273b86-ed8a-48b7-9c00-eff1f2161116 2016-11-15 10:19 PM bp-814dbf84-0dd7-47d2-9a66-c327e2161116 2016-11-15 9:59 PM It's been doing this for a while now.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • Google Update
  • Next Generation Java Plug-in 11.111.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Shockwave Flash 23.0 r0
  • 5.1.50901.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.14393

bp-8454a658-4903-4f4d-8a90-2b56f2161214 bp-41f4ab05-d0e9-4a59-a551-434cc2161214

Signature: js::ObjectGroup::sweep

No programs were flagged in the report

This is for Sumo's Related Bugs 1263916 NEW --- OOM crash in js::ObjectGroup::sweep

1112741 NEW --- crash in js::types::TypeObject::maybeSweep(js::types:: AutoClearTypeInferenceStateOnOOM*) +++++++++++++++++++++++++++++++++++++++++++ bp-d69316ee-4476-4971-847a-9d1582161214 bp-fa7881ff-2d60-4f46-8737-f36862161214 bp-b5f6813b-faba-473f-bf30-f408f2161214 bp-e334e320-b302-44b4-a4a1-9760c2161214

Signature: `anonymous namespace::LoadAllScripts

No program was flagged in the report +++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 50.0.2 Build ID 20161129173726 OS Windows 10 OS Version 10.0.14393

bp-fdf83909-8c08-4e11-90a0-6b7692161214

Signature: js::jit::BacktrackingAllocator::buildLivenessInfo

No programs were flagged in the report

This is for Sumo's Related Bugs 1322900 NEW --- Firefox Nightly 53.0a1 (2016-12-10) crashes in [@ js::jit:: ... ]

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.14393 bp-8454a658-4903-4f4d-8a90-2b56f2161214 bp-41f4ab05-d0e9-4a59-a551-434cc2161214 Signature: js::ObjectGroup::sweep No programs were flagged in the report This is for Sumo's Related Bugs 1263916 NEW --- OOM crash in js::ObjectGroup::sweep 1112741 NEW --- crash in js::types::TypeObject::maybeSweep(js::types:: AutoClearTypeInferenceStateOnOOM*) +++++++++++++++++++++++++++++++++++++++++++ bp-d69316ee-4476-4971-847a-9d1582161214 bp-fa7881ff-2d60-4f46-8737-f36862161214 bp-b5f6813b-faba-473f-bf30-f408f2161214 bp-e334e320-b302-44b4-a4a1-9760c2161214 Signature: `anonymous namespace''::LoadAllScripts No program was flagged in the report +++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 50.0.2 Build ID 20161129173726 OS Windows 10 OS Version 10.0.14393 bp-fdf83909-8c08-4e11-90a0-6b7692161214 Signature: js::jit::BacktrackingAllocator::buildLivenessInfo No programs were flagged in the report This is for Sumo's Related Bugs 1322900 NEW --- Firefox Nightly 53.0a1 (2016-12-10) crashes in [@ js::jit:: ... ]
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I called for more help

I called for more help

Question owner

FredMcD said

I called for more help

I have tried everything and nothing works. I suggest Mozilla fixes these crashes in a new version. It's so constant it ticks me off.

''FredMcD [[#answer-944190|said]]'' <blockquote> I called for more help </blockquote> I have tried everything and nothing works. I suggest Mozilla fixes these crashes in a new version. It's so constant it ticks me off.