Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks and history gone after uptade.

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

RedBaron9001
RedBaron9001
more options

Firefox automitically uptade and when I return to firefox to the "horror" the "horror" I discover all my bookmarks and history gone. How can I have it back?

Firefox automitically uptade and when I return to firefox to the "horror" the "horror" I discover all my bookmarks and history gone. How can I have it back?

All Replies (3)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

RedBaron9001
RedBaron9001 Question owner
more options

FredMcD said

Look on your desktop. Do you see a folder called; Old Firefox? https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


I have check it and there is no folder named as such there.

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Type about:profiles<enter> in the address bar. How many profiles are listed?