📣 Help shape Firefox by joining our Test Days event on July 21–Aug 1 to test the Firefox Semantic History Search in Firefox Beta 142

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Login button not working on iPad and iPhone for https://my.devry.edu/login

  • 3 replies
  • 3 have this problem
  • 8 views
  • Last reply by NoahSUMO

Since the most recent apple update, I can't logon to https://my.devry.edu/login. The "sign in" button doesn't work.

Since the most recent apple update, I can't logon to https://my.devry.edu/login. The "sign in" button doesn't work.

Chosen solution

And this is only a problem in Firefox iOS and not Safari? Please check out what happens in Safari because I believe we use Safari's engine to render web content so the button should be broken in Safari too.

Also try clearing your cookies and cache. That may fix this. https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios

When you get to the "Clear Private Data" page, tap the switch next to Cookies and Cache. Then tap Clear. If this doesn't work, you may need to come back and clear Offline Website Data and Saved Logins. Becareful with Saved Logins though that will removed all saved usernames and passwords. Hopefully clearing one of these will help.

Read this answer in context 👍 2

All Replies (3)

Chosen Solution

And this is only a problem in Firefox iOS and not Safari? Please check out what happens in Safari because I believe we use Safari's engine to render web content so the button should be broken in Safari too.

Also try clearing your cookies and cache. That may fix this. https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios

When you get to the "Clear Private Data" page, tap the switch next to Cookies and Cache. Then tap Clear. If this doesn't work, you may need to come back and clear Offline Website Data and Saved Logins. Becareful with Saved Logins though that will removed all saved usernames and passwords. Hopefully clearing one of these will help.

Clearing the saved username and password fixed the problem. Thanks

Woo! Glad that fixed it! :)