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Problem with saving or opening file dialogue, any fixes for this?

Posted

When I get your typical "save" or "open" file dialogue, Firefox ALWAYS downloads no matter choice. Have already runned Firefox in Safe Mode to rule out any Add-On issues. This is starting to get very annoying, used to love opening PDF's in the built-in PDF-Viewer.

When I get your typical "save" or "open" file dialogue, Firefox ALWAYS downloads no matter choice. Have already runned Firefox in Safe Mode to rule out any Add-On issues. This is starting to get very annoying, used to love opening PDF's in the built-in PDF-Viewer.

Chosen solution

Is the PDF file actually saving in your downloads folder or is it saving in your system's temporary folder?

Whenever you open a file instead of saving it, the file will still be downloaded and saved on your system in order for the program to access to it. The file will also appear in your download history. This is the normal Firefox behavior.

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Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 15.017.20053
  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 23.0 r0
  • 5.1.50428.0

Application

  • Firefox 49.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0/Darwin/en-US/

Extensions

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Disable WebRTC 1.0.14 (jid1-5Fs7iTLscUaZBgwr@jetpack)
  • Download YouTube Videos as MP4 1.8.8 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060})
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • S3.Google Translator 5.25 (s3google@translator)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0a26
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}]}
  • info: {u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Intel Inc. -- Intel HD Graphics 5000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Wesley Branton
  • Top 10 Contributor
590 solutions 4999 answers

In order to change the default reader for PDF files (to open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Click the menu button New Fx Menu and click Options (Preferences for Linux and Mac).
  2. In the Options (Preferences for Linux and Mac) tab (window for previous than 38.0 firefox version), select the Applications panel.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right hand side you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.

In order to change the default reader for PDF files (to open PDF files with Firefox's internal PDF reader), follow these steps: #Click the menu button [[Image:New Fx Menu]] and click Options (Preferences for Linux and Mac). #In the Options (Preferences for Linux and Mac) tab (window for previous than 38.0 firefox version), select the ''Applications'' panel. #In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''. #On the right hand side you should find an ''Action'' column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose ''Preview in Firefox''. Did this fix your problems? Please report back to us! Thank you.

Question owner

Hi Wesley, thanks for the reply. But that doesn't address the issue. Firstly it has been set to "always ask" which I prefer, because I want to save some PDF's. But most of the time I wanna do a quick scan through and open one in Firefox.

Up until this update it just did what I told it to, and this isn't just with PDF's, any file type I choose to open with another program it still just saves it regardless of the save or open choice I make. So what's the point then? Been using Firefox for years, a few weeks ago it was simple. Choose open: a tab appears, choose save: file gets saved. Did Firefox take away this option or what?

Hi Wesley, thanks for the reply. But that doesn't address the issue. Firstly it has been set to "always ask" which I prefer, because I want to save some PDF's. But most of the time I wanna do a quick scan through and open one in Firefox. Up until this update it just did what I told it to, and this isn't just with PDF's, any file type I choose to open with another program it still just saves it regardless of the save or open choice I make. So what's the point then? Been using Firefox for years, a few weeks ago it was simple. Choose open: a tab appears, choose save: file gets saved. Did Firefox take away this option or what?

Modified by Raf84

Wesley Branton
  • Top 10 Contributor
590 solutions 4999 answers

Chosen Solution

Is the PDF file actually saving in your downloads folder or is it saving in your system's temporary folder?

Whenever you open a file instead of saving it, the file will still be downloaded and saved on your system in order for the program to access to it. The file will also appear in your download history. This is the normal Firefox behavior.

Is the PDF file actually saving in your downloads folder or is it saving in your system's temporary folder? Whenever you open a file instead of saving it, the file will still be downloaded and saved on your system in order for the program to access to it. The file will also appear in your download history. This is the normal Firefox behavior.