
gettin error smtpout.secureserver.net is unknown and email do not go out until i restart Thundrbird
I receive this error several times a day when sending out emails. I have checked and double checked the outbound server settings and they as correct as far as I can tell. If I restart Thunderbird every thing works OK. Then a few emails latter I get the error again. I have to always check the sent file to see if emails were sent. Any advice on how I can find out what is causing this problem would be appreciated.
Chosen solution
I'm assuming you're using a Godaddy IMAP acccount.
We've run into this issue a few times. What I've done and it's been working is to create a 2nd SMTP server instance with a different port number.
For example: under Account Settings > Outgoing Server (SMTP), I have 2 different SMTP servers listed:
- Godaddy (Main)- smtpout.secureserver.net (default) - port 3535
- Godaddy (Backup) - smtpout.secureserver.net - port 587
Most email programs will default to port 80 on the outgoing email server, but I find the above ports tend to work much better.
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Chosen Solution
I'm assuming you're using a Godaddy IMAP acccount.
We've run into this issue a few times. What I've done and it's been working is to create a 2nd SMTP server instance with a different port number.
For example: under Account Settings > Outgoing Server (SMTP), I have 2 different SMTP servers listed:
- Godaddy (Main)- smtpout.secureserver.net (default) - port 3535
- Godaddy (Backup) - smtpout.secureserver.net - port 587
Most email programs will default to port 80 on the outgoing email server, but I find the above ports tend to work much better.