📣 Help shape Firefox by joining our Test Days event on July 21–Aug 1 to test the Firefox Semantic History Search in Firefox Beta 142

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

gettin error smtpout.secureserver.net is unknown and email do not go out until i restart Thundrbird

  • 1 reply
  • 2 have this problem
  • 133 views
  • Last reply by ParishMills

Lakewoodmailnmore
Lakewoodmailnmore

I receive this error several times a day when sending out emails. I have checked and double checked the outbound server settings and they as correct as far as I can tell. If I restart Thunderbird every thing works OK. Then a few emails latter I get the error again. I have to always check the sent file to see if emails were sent. Any advice on how I can find out what is causing this problem would be appreciated.

I receive this error several times a day when sending out emails. I have checked and double checked the outbound server settings and they as correct as far as I can tell. If I restart Thunderbird every thing works OK. Then a few emails latter I get the error again. I have to always check the sent file to see if emails were sent. Any advice on how I can find out what is causing this problem would be appreciated.
Attached screenshots

Chosen solution

I'm assuming you're using a Godaddy IMAP acccount.

We've run into this issue a few times. What I've done and it's been working is to create a 2nd SMTP server instance with a different port number.

For example: under Account Settings > Outgoing Server (SMTP), I have 2 different SMTP servers listed:

Most email programs will default to port 80 on the outgoing email server, but I find the above ports tend to work much better.

Read this answer in context 👍 2

All Replies (1)

ParishMills
ParishMills

Chosen Solution

I'm assuming you're using a Godaddy IMAP acccount.

We've run into this issue a few times. What I've done and it's been working is to create a 2nd SMTP server instance with a different port number.

For example: under Account Settings > Outgoing Server (SMTP), I have 2 different SMTP servers listed:

Most email programs will default to port 80 on the outgoing email server, but I find the above ports tend to work much better.