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duplicate of /questions/1138691
Firefox 41.0.2 crashes with ID bp-1a307104-4eae-461d-8f13-6bbaf2160913. Please assist to find an answer.
Modified by James
All Replies (3)
Product Firefox Release Channel release Version 43.0.1 Build ID 20151216175450 OS Windows 8.1 OS Version 6.3.9600
sysfer.dll = Symantec CMC Firewall
IPSEng32.dll = Symantec Intrusion Detection
icudt55.dll = International Components for Unicode
This is for Sumo's Related Bugs 1222933 REOPENED --- crash in nsSocketOutputStream::Write due to PR_Write interception 671468 RESOLVED DUPLICATE Firefox crash @ nsSocketOutputStream::Write(char const*, unsigned int, unsigned int*) (Correlation to Спутник @Mail.Ru and Yandex.Bar)
Download the current full installers for your Norton programs and save them.
After rebooting the computer, run a registry scanner. Then run the installers.
hi, thanks for providing a crash report id. this may be an issue caused by your norton security software that is hooking into firefox and causing it to crash (maybe through a program/signature update done by them). can you please try to disable norton temporarily and see if you can get firefox to launch again & please also get in contact with their support...
Thanks Fred.... We checked and issue is definition update related to Symentec. Thanks for the support.