Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I add a new account the only option for deleted messages is to go to Inbox - not Trash option is provided

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Matt

more options

I added a new account. In the Server Setting screen, the only option provided to "When I delete a message ... Move it to this folder" is "Inbox". There is no option for "Trash" even though there is a Trash folder. What do I do?

I added a new account. In the Server Setting screen, the only option provided to "When I delete a message ... Move it to this folder" is "Inbox". There is no option for "Trash" even though there is a Trash folder. What do I do?

Chosen solution

what mail provider? Do you have the same issue if you restart with add-ons disabled from the help menu?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

what mail provider? Do you have the same issue if you restart with add-ons disabled from the help menu?