
thunderbird deleting extremely slow (locked)
Sometimes works ok, mostly thunderbird deletion of e-mail reaaly slow and some times I get a thunderbird not responding message.
Also archieve doesn`t work. Anything archieved is launch into cyberspace never to be seen again.
Modified
All Replies (8)
What is your anti-virus software?
Norton, but I have had no problems before
Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode
Does the problem go away?
I couldn`t get it to fail in safe mode. I have a dell desktop 8g ram and 1t disk. I`m running win.10 with ann. update. I guess it`s just a matter of shutting down programs till I fine the one. I noticed on restart that 2 apps. were running in the background. One stopped and the other was some windows app.
Archive still doesn`t work.
The problem is most likely Norton. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#Norton_Security
I contacted Norton support they reset Norton firewall problem solved. Thank you for your time and trouble.
Can you mark the topic as 'Solved' please? Thank you.
please continue this discussion in https://support.mozilla.org/en-US/questions/1145702