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Why does my email no longer show messages past two months

Thunderbird Other
Chris Ilias replied
mikesmithomega
mikesmithomega

I created my Thunderbird account earlier this year, and as of recently, I cannot access any emails previous to July 3rd. It is detrimental to my company that I access previous emails with this server system.

I created my Thunderbird account earlier this year, and as of recently, I cannot access any emails previous to July 3rd. It is detrimental to my company that I access previous emails with this server system.

All Replies (2)

user01229325
user01229325

Thunderbird is email client software that runs on your computer. Your email provider has servers. Ask them where your old messages are and what their message retention policies are.

Chris Ilias
Chris Ilias
  • Moderator

I'm not sure what you mean by "cannot access".

  • Do they appear in the message list?
  • Do the folders appear?
  • Do you get an error message?
  • Is the account type IMAP or POP3?