Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My browser is being attacked by a very agressive website named Amazon ASSIST url amazon.com It starts Firefox I removed firefox and installed it again, but the

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

Amazon.com is a very aggressive website. I removed Firefox and re-installed it. But the problem remains. How can I remove Amazon and protect myself against that violating website. Does Firefox has an answer for this problem?

Amazon.com is a very aggressive website. I removed Firefox and re-installed it. But the problem remains. How can I remove Amazon and protect myself against that violating website. Does Firefox has an answer for this problem?

Chosen solution

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 1

All Replies (1)

Chosen Solution

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware