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How do I reduce my number of server connections to overcome this error message?

  • 5 replies
  • 22 have this problem
  • 67 views
  • Last reply by CostaRica9

Hetho
Hetho
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Trying to open Thunderbird but I get this message: "Unable to connect you to your IMAP server . You may have exceeded the no of connections to this server. if so, use the advanced IMAP server settings dialogue to reduce the no of cached connections" Under my account settings- server settings- advanced, I changed "max no of server connections" from 5 to 3, but it had no effect.

Trying to open Thunderbird but I get this message: "Unable to connect you to your IMAP server . You may have exceeded the no of connections to this server. if so, use the advanced IMAP server settings dialogue to reduce the no of cached connections" Under my account settings- server settings- advanced, I changed "max no of server connections" from 5 to 3, but it had no effect.

Chosen solution

If you have an apple device getting mail turn it off. they have no limit in the number connections they will use. makes sharing difficult.

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All Replies (5)

Matt
Matt
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Chosen Solution

If you have an apple device getting mail turn it off. they have no limit in the number connections they will use. makes sharing difficult.

rory50026
rory50026
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I have also done the same by reducing the number of server connections but still cannot connect - help please!

Matt
Matt
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rory50026 said

I have also done the same by reducing the number of server connections but still cannot connect - help please!

Help how. If you have reduced Thunderbird to one, I suggest you contact your provider and ask them how many you get and what is using them up.

There is nothing anyone else can do about it but you and your provider.

Hetho
Hetho Question owner
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I found a lot of connections running on my ipad. I closed them by double clicking the menu button and then flicking all the open screens off the ipad with my thumb. This seemed to solve my problem.

CostaRica9
CostaRica9
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I have the same server problem

Tried to close open apps on my Ipad as suggested by Hetho, but they will not go completly please help.