Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Using templates with new and reply messages

  • 3 replies
  • 2 have this problem
  • 15 views
  • Last reply by Matt

fisheater
fisheater
more options

The instructions in the template assignment window indicate that the code, < div id="quoteDIV"> </div > should be included to allow the inclusion of text from a message when using the Reply and forward option.

However, for new and reply-to messages, this code appears as the first line of new text in the message body section when the compose window opens. Why is this happening?

The instructions in the template assignment window indicate that the code, < div id="quoteDIV">&nbsp;</div > should be included to allow the inclusion of text from a message when using the Reply and forward option. However, for new and reply-to messages, this code appears as the first line of new text in the message body section when the compose window opens. Why is this happening?

Modified by Matt

Chosen solution

Are we talking about an add-ons here?

Read this answer in context 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Are we talking about an add-ons here?

fisheater
fisheater Question owner
more options

Upon seeing the original question I posted, the 'Code' I was referencing did not display.

 

I am using the External Template Loader Add-On (0.4.4).

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Really I think you would have to ask Paolo that one. But reading his instructions it looks to me like that code must be entered in the source of the template, not as body text. I assume you have something with the option od viewing and editing the source