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Suddenly will only save seven days of History. What happened to all my browsing history and how to correct?

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All but seven days of my browsing History suddenly disappeared. How do I retrieve or at least make sure it is saving *everything*?

All but seven days of my browsing History suddenly disappeared. How do I retrieve or at least make sure it is saving *everything*?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • DivX Plus Web Player version 2.2.0.52
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • Shockwave Flash 11.2 r202
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:46.0) Gecko/20100101 Firefox/46.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.


Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 21.0.0.242 Flash Player (Linux) Version 11.2.202.621

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Separate Security Issue: Update your '''[http://get.adobe.com/reader/ Adobe Reader Version 2015.016.20039]''' '''Note: Other Software''' is offered in the download. ------------- Security Issue: Update your Flash Player '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version: 21.0.0.242''' Flash Player (Linux) '''Version 11.2.202.621''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

History and cookies can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (Type about:preferences#privacy<enter> in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
History and cookies can be removed or not recorded several ways; * 1) Running Firefox in Private Mode (nothing is recorded) * 2) Privacy settings; (Type '''about:preferences#privacy'''<enter> in the address bar.) * 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone. * 4) Mal-ware.

Question owner

I never use Privacy Mode, disk cleaners and have no reported Malware according to Malwarebytes. I use SuperAntiSpyware regularly but there're no settings for prtecting browsers. That's probably not the problem because I've been using SuperAntiSpyware since October and this is the first i've had this problem which started second week of this month.

The History Library says it's currently only going back to May22. If I go into "Import and Backup" it has listings from May 11 but it is also saying that if I open one of the dates, "This will replace all of your current bookmarks with the backup. Are you sure?" I certainly don't want to replace any bookmarks (which right now is my only connection to my Internet history).

All my Firefox Privacy Settings are correct as far as I can see.

I never use Privacy Mode, disk cleaners and have no reported Malware according to Malwarebytes. I use SuperAntiSpyware regularly but there're no settings for prtecting browsers. That's probably not the problem because I've been using SuperAntiSpyware since October and this is the first i've had this problem which started second week of this month. The History Library says it's currently only going back to May22. If I go into "Import and Backup" it has listings from May 11 but it is also saying that if I open one of the dates, "This will replace all of your current bookmarks with the backup. Are you sure?" I certainly don't want to replace any bookmarks (which right now is my only connection to my Internet history). All my Firefox Privacy Settings are correct as far as I can see.
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
cor-el
  • Top 10 Contributor
  • Moderator
17522 solutions 158439 answers

Helpful Reply

Sounds that the older history got deleted if you only see the last seven days.

How many days are still there as that would tell when this happened?

When you visit websites then new history will be created and the other entries will reappear, but the old history is likely lost,

You can check in the history sidebar (Ctrl+H) to see if new entries are added by sorting the view by last visited.

Sounds that the older history got deleted if you only see the last seven days. How many days are still there as that would tell when this happened? When you visit websites then new history will be created and the other entries will reappear, but the old history is likely lost, You can check in the history sidebar (Ctrl+H) to see if new entries are added by sorting the view by last visited.

Question owner

FredMcD said

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Application Basics


Name: Firefox Version: 46.0.1 Build ID: 20160502172042 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 5.1; rv:46.0) Gecko/20100101 Firefox/46.0 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false

Crash Reports for the Last 3 Days


Report ID: bp-a632d5dd-1514-40dc-9429-9421f2160527 Submitted: 3 days ago

All Crash Reports

Extensions


Name: BetterPrivacy Version: 1.74 Enabled: true ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}

Name: Disconnect Version: 3.15.3.1-signed.1-signed Enabled: true ID: 2.0@disconnect.me

Name: Firefox Hello Beta Version: 1.3.2 Enabled: true ID: loop@mozilla.org

Name: Location Guard Version: 1.2.3 Enabled: true ID: jid1-HdwPLukcGQeOSh@jetpack

Name: Multi-process staged rollout Version: 1.0 Enabled: true ID: e10srollout@mozilla.org

Name: Places Maintenance Version: 2.0.1 Enabled: true ID: places-maintenance@bonardo.net

Name: Pocket Version: 1.0 Enabled: true ID: firefox@getpocket.com

Name: Precise Clear History Version: 1.3.1-signed.1-signed Enabled: true ID: preciseclearhistory@vano

Name: Session Manager Version: 0.8.1.12 Enabled: true ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SQLite Manager Version: 0.8.3.1-signed.1-signed Enabled: true ID: SQLiteManager@mrinalkant.blogspot.com

Name: Troubleshooter Version: 1.1a.1-signed.1-signed Enabled: true ID: troubleshooter@mozilla.org

Name: uBlock Origin Version: 1.7.0 Enabled: true ID: uBlock0@raymondhill.net

Name: Video DownloadHelper Version: 5.6.1 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: YouTube™ AdBlock Version: 0.1.2 Enabled: true ID: jid1-w4wG5nJhx4LJZr@jetpack

Name: YouTube™ Flash® Player Version: 1.6.2 Enabled: true ID: jid1-HAV2inXAnQPIeA@jetpack

Graphics

Adapter Description ATI Radeon Xpress 1150 Series Adapter Drivers ati2dvag Adapter RAM Unknown Asynchronous Pan/Zoom none Device ID 0x5974 Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. DirectWrite Enabled false (0.0.0.0) Driver Date 7-22-2006 Driver Version 8.261.4.0 GPU #2 Active false GPU Accelerated Windows 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. Subsys ID 280a103c Supports Hardware H264 Decoding No; Failed to create H264 decoder Vendor ID 0x1002 WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.hashstats_reported 1 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.frecency_experiment 1 browser.download.importedFromSqlite true browser.download.manager.alertOnEXEOpen true browser.places.smartBookmarksVersion 7000 browser.search.suggest.enabled false browser.search.useDBForOrder true browser.sessionstore.upgradeBackup.latestBuildID 20160502172042 browser.startup.homepage_override.buildID 20160502172042 browser.startup.homepage_override.mstone 46.0.1 browser.tabs.drawInTitlebar false browser.urlbar.userMadeSearchSuggestionsChoice true dom.apps.reset-permissions true dom.disable_open_during_load false dom.ipc.plugins.flash.disable-protected-mode true dom.max_script_run_time 0 dom.mozApps.used true extensions.lastAppVersion 46.0.1 font.internaluseonly.changed false gfx.crash-guard.d3d11layers.appVersion 46.0.1 gfx.crash-guard.d3d11layers.deviceID 0x5974 gfx.crash-guard.d3d11layers.driverVersion 8.261.4.0 gfx.crash-guard.d3d11layers.feature-d2d false gfx.crash-guard.d3d11layers.feature-d3d11 false gfx.crash-guard.status.d3d11layers 2 gfx.direct2d.disabled true gfx.driver-init.appVersion 41.0.2 gfx.driver-init.deviceID 0x5974 gfx.driver-init.driverVersion 8.261.4.0 gfx.driver-init.feature-d2d false gfx.driver-init.feature-d3d11 false gfx.driver-init.status 2 layers.acceleration.disabled true media.gmp-gmpopenh264.abi x86-msvc-x86 media.gmp-gmpopenh264.autoupdate true media.gmp-gmpopenh264.enabled false media.gmp-gmpopenh264.lastUpdate 1462073941 media.gmp-gmpopenh264.version 1.5.3 media.gmp-manager.buildID 20160502172042 media.gmp-manager.lastCheck 1464541228 media.hardware-video-decoding.failed true media.peerconnection.ice.default_address_only true media.webrtc.debug.aec_log_dir C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp media.webrtc.debug.log_file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WebRTC.log network.auth.allow-subresource-auth 2 network.cookie.prefsMigrated true network.http.speculative-parallel-limit 0 network.predictor.cleaned-up true network.prefetch-next false places.database.lastMaintenance 1464316011 places.history.expiration.transient_current_max_pages 36865 plugin.disable_full_page_plugin_for_types application/pdf,video/3gpp2 plugin.importedState true plugin.state.flash 1 plugin.state.java 0 plugin.state.npamazonmp3downloaderplugin 0 plugin.state.npctrl 0 plugin.state.npdeployjava 0 plugin.state.npdivx 0 plugin.state.npdlplugin 0 plugin.state.npdrmv 0 plugin.state.npdsplay 0 plugin.state.npgoogleupdate 0 plugin.state.npitunes 0 plugin.state.npovshelper 0 plugin.state.nppdf 1 plugin.state.npqtplugin 0 plugin.state.nprhapengine 0 plugin.state.npwmsdrm 0 privacy.cpd.extensions-sessionmanager false privacy.cpd.historysession false privacy.donottrackheader.enabled true privacy.sanitize.migrateClearSavedPwdsOnExit true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 3 services.sync.declinedEngines storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1463696566 Important Locked Preferences Name Value JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.12 4.12 NSS 3.22.3 Basic ECC 3.22.3 Basic ECC NSSSMIME 3.22.3 Basic ECC 3.22.3 Basic ECC NSSSSL 3.22.3 Basic ECC 3.22.3 Basic ECC NSSUTIL 3.22.3 3.22.3 Experimental Features Name ID Description Active End Date Homepage Branch

''FredMcD [[#answer-881918|said]]'' <blockquote> Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.''' </blockquote> Application Basics ------------------ Name: Firefox Version: 46.0.1 Build ID: 20160502172042 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 5.1; rv:46.0) Gecko/20100101 Firefox/46.0 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- Report ID: bp-a632d5dd-1514-40dc-9429-9421f2160527 Submitted: 3 days ago All Crash Reports Extensions ---------- Name: BetterPrivacy Version: 1.74 Enabled: true ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3} Name: Disconnect Version: 3.15.3.1-signed.1-signed Enabled: true ID: 2.0@disconnect.me Name: Firefox Hello Beta Version: 1.3.2 Enabled: true ID: loop@mozilla.org Name: Location Guard Version: 1.2.3 Enabled: true ID: jid1-HdwPLukcGQeOSh@jetpack Name: Multi-process staged rollout Version: 1.0 Enabled: true ID: e10srollout@mozilla.org Name: Places Maintenance Version: 2.0.1 Enabled: true ID: places-maintenance@bonardo.net Name: Pocket Version: 1.0 Enabled: true ID: firefox@getpocket.com Name: Precise Clear History Version: 1.3.1-signed.1-signed Enabled: true ID: preciseclearhistory@vano Name: Session Manager Version: 0.8.1.12 Enabled: true ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30} Name: SQLite Manager Version: 0.8.3.1-signed.1-signed Enabled: true ID: SQLiteManager@mrinalkant.blogspot.com Name: Troubleshooter Version: 1.1a.1-signed.1-signed Enabled: true ID: troubleshooter@mozilla.org Name: uBlock Origin Version: 1.7.0 Enabled: true ID: uBlock0@raymondhill.net Name: Video DownloadHelper Version: 5.6.1 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Name: YouTube™ AdBlock Version: 0.1.2 Enabled: true ID: jid1-w4wG5nJhx4LJZr@jetpack Name: YouTube™ Flash® Player Version: 1.6.2 Enabled: true ID: jid1-HAV2inXAnQPIeA@jetpack Graphics Adapter Description ATI Radeon Xpress 1150 Series Adapter Drivers ati2dvag Adapter RAM Unknown Asynchronous Pan/Zoom none Device ID 0x5974 Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. DirectWrite Enabled false (0.0.0.0) Driver Date 7-22-2006 Driver Version 8.261.4.0 GPU #2 Active false GPU Accelerated Windows 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. Subsys ID 280a103c Supports Hardware H264 Decoding No; Failed to create H264 decoder Vendor ID 0x1002 WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.hashstats_reported 1 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.frecency_experiment 1 browser.download.importedFromSqlite true browser.download.manager.alertOnEXEOpen true browser.places.smartBookmarksVersion 7000 browser.search.suggest.enabled false browser.search.useDBForOrder true browser.sessionstore.upgradeBackup.latestBuildID 20160502172042 browser.startup.homepage_override.buildID 20160502172042 browser.startup.homepage_override.mstone 46.0.1 browser.tabs.drawInTitlebar false browser.urlbar.userMadeSearchSuggestionsChoice true dom.apps.reset-permissions true dom.disable_open_during_load false dom.ipc.plugins.flash.disable-protected-mode true dom.max_script_run_time 0 dom.mozApps.used true extensions.lastAppVersion 46.0.1 font.internaluseonly.changed false gfx.crash-guard.d3d11layers.appVersion 46.0.1 gfx.crash-guard.d3d11layers.deviceID 0x5974 gfx.crash-guard.d3d11layers.driverVersion 8.261.4.0 gfx.crash-guard.d3d11layers.feature-d2d false gfx.crash-guard.d3d11layers.feature-d3d11 false gfx.crash-guard.status.d3d11layers 2 gfx.direct2d.disabled true gfx.driver-init.appVersion 41.0.2 gfx.driver-init.deviceID 0x5974 gfx.driver-init.driverVersion 8.261.4.0 gfx.driver-init.feature-d2d false gfx.driver-init.feature-d3d11 false gfx.driver-init.status 2 layers.acceleration.disabled true media.gmp-gmpopenh264.abi x86-msvc-x86 media.gmp-gmpopenh264.autoupdate true media.gmp-gmpopenh264.enabled false media.gmp-gmpopenh264.lastUpdate 1462073941 media.gmp-gmpopenh264.version 1.5.3 media.gmp-manager.buildID 20160502172042 media.gmp-manager.lastCheck 1464541228 media.hardware-video-decoding.failed true media.peerconnection.ice.default_address_only true media.webrtc.debug.aec_log_dir C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp media.webrtc.debug.log_file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WebRTC.log network.auth.allow-subresource-auth 2 network.cookie.prefsMigrated true network.http.speculative-parallel-limit 0 network.predictor.cleaned-up true network.prefetch-next false places.database.lastMaintenance 1464316011 places.history.expiration.transient_current_max_pages 36865 plugin.disable_full_page_plugin_for_types application/pdf,video/3gpp2 plugin.importedState true plugin.state.flash 1 plugin.state.java 0 plugin.state.npamazonmp3downloaderplugin 0 plugin.state.npctrl 0 plugin.state.npdeployjava 0 plugin.state.npdivx 0 plugin.state.npdlplugin 0 plugin.state.npdrmv 0 plugin.state.npdsplay 0 plugin.state.npgoogleupdate 0 plugin.state.npitunes 0 plugin.state.npovshelper 0 plugin.state.nppdf 1 plugin.state.npqtplugin 0 plugin.state.nprhapengine 0 plugin.state.npwmsdrm 0 privacy.cpd.extensions-sessionmanager false privacy.cpd.historysession false privacy.donottrackheader.enabled true privacy.sanitize.migrateClearSavedPwdsOnExit true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 3 services.sync.declinedEngines storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1463696566 Important Locked Preferences Name Value JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.12 4.12 NSS 3.22.3 Basic ECC 3.22.3 Basic ECC NSSSMIME 3.22.3 Basic ECC 3.22.3 Basic ECC NSSSSL 3.22.3 Basic ECC 3.22.3 Basic ECC NSSUTIL 3.22.3 3.22.3 Experimental Features Name ID Description Active End Date Homepage Branch

Question owner

cor-el said

Sounds that the older history got deleted if you only see the last seven days. How many days are still there as that would tell when this happened? When you visit websites then new history will be created and the other entries will reappear, but the old history is likely lost, You can check in the history sidebar (Ctrl+H) to see if new entries are added by sorting the view by last visited.

May 22

''cor-el [[#answer-881928|said]]'' <blockquote> Sounds that the older history got deleted if you only see the last seven days. How many days are still there as that would tell when this happened? When you visit websites then new history will be created and the other entries will reappear, but the old history is likely lost, You can check in the history sidebar (Ctrl+H) to see if new entries are added by sorting the view by last visited. </blockquote> May 22
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

bp-a632d5dd-1514-40dc-9429-9421f2160527

Signature: CreateFileMappingA

This is for Sumo's Related Bugs 1270134 RESOLVED DUPLICATE Crash in CreateFileMappingA


You have several add-ons that might be the problem. For now, disable them

Name: BetterPrivacy Name: Precise Clear History

Some others I don't know about.

bp-a632d5dd-1514-40dc-9429-9421f2160527 Signature: CreateFileMappingA This is for Sumo's Related Bugs 1270134 RESOLVED DUPLICATE Crash in CreateFileMappingA ------------ You have several add-ons that might be the problem. For now, disable them Name: BetterPrivacy Name: Precise Clear History Some others I don't know about.