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How can I keep sent messages from appearing twice in the " sent " folder. I am using outlook.com with IMAP

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  • Last reply by stevekiel

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Each time I send a message the sent message is put in the "sent" folder two times. I am using outlook.com with IMAP. What setting needs to be changed to in order to have only one copy of the message put in the "sent" folder?

Each time I send a message the sent message is put in the "sent" folder two times. I am using outlook.com with IMAP. What setting needs to be changed to in order to have only one copy of the message put in the "sent" folder?

Chosen solution

Outlook/Hotmail and gmail automatically put copies of sent mail in the imap sent folder.

If you have settings to also keep a copy then two are being put in the sent folder.

right click on imap mail account in Folder Pane and select 'Settings' Select 'Copies & Folders' When sending messages, automatically: uncheck : 'Place a copy in' click on OK

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Chosen Solution

Outlook/Hotmail and gmail automatically put copies of sent mail in the imap sent folder.

If you have settings to also keep a copy then two are being put in the sent folder.

right click on imap mail account in Folder Pane and select 'Settings' Select 'Copies & Folders' When sending messages, automatically: uncheck : 'Place a copy in' click on OK

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Thx Todd. Worked like a charm.