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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by philipp

SteadiFrank
SteadiFrank
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My Firefox crashes each time I open it. I have tried to download the software again but still crashes. I have macbook pro OS X Ver. 10.6.8


Crash ID: bp-f8a3b000-f9e7-4d57-88f2-9fe8f2160514

Crash ID: bp-f51f6785-a4b6-462b-9ceb-583572160118


I can't get firefox to open to uninstall it.

My Firefox crashes each time I open it. I have tried to download the software again but still crashes. I have macbook pro OS X Ver. 10.6.8 Crash ID: bp-f8a3b000-f9e7-4d57-88f2-9fe8f2160514 Crash ID: bp-f51f6785-a4b6-462b-9ceb-583572160118 I can't get firefox to open to uninstall it.

All Replies (1)

philipp
philipp
  • Moderator
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hi SteadiFrank, thanks for providing those crash ids. unfortunately it appears that this issue is caused by malware on your system - in order to take care of that, please see: Crashes on startup after the update to Firefox 46 on OS X