📣 Help shape Firefox by joining our Test Days event on July 21–Aug 1 to test the Firefox Semantic History Search in Firefox Beta 142

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox on Linux Mint crashes at startup

FrankNew
FrankNew

I am running Linux Mint Maya 13. I update Firefox in the normal way this morning through Synaptic Package Manager and, since the, I have been unable to open Firefox in normal or safe mode. The latest crash ID is: bp-e1ba7705-399f-464b-8fb4-5aea52130325 I have tried uninstalling and reinstalling Firefox but the problem is still there. Any help you can give would be much appreciated. Frank

I am running Linux Mint Maya 13. I update Firefox in the normal way this morning through Synaptic Package Manager and, since the, I have been unable to open Firefox in normal or safe mode. The latest crash ID is: bp-e1ba7705-399f-464b-8fb4-5aea52130325 I have tried uninstalling and reinstalling Firefox but the problem is still there. Any help you can give would be much appreciated. Frank

Chosen solution

hi, are you using the Oxygen GTK theme? if so, you might be experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1268185 unfortunately...

Read this answer in context 👍 1

All Replies (3)

philipp
philipp
  • Moderator

Chosen Solution

hi, are you using the Oxygen GTK theme? if so, you might be experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1268185 unfortunately...

FrankNew
FrankNew Question owner

Hi Phillip, Thanks ever so much for that. Yes, I was running that theme and changing it allowed Firefox to start. Most grateful as this has saved me a l;ot of grief. Cheers Frank

James (On Leave)
James (On Leave)
  • Top 25 Contributor
  • Moderator

Firefox as of 46.0 requires GTK 3.4 or greater and GTK 3.4 or greater Themes.