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How can I save my address book. The file it writes contains 0 bytes and is .ldif format.

Thunderbird Other
Robert_H replied 10 years ago
Robert_H
Robert_H

In Thunderbird v38.7.1 running on Win7 Home Premium SP1 64-bit, while viewing my Address Book, I select ALL ADDRESS BOOKS and then click TOOLS and EXPORT to produce a .ldif file with 0 bytes. When I save it as .CSV or .TAB/.TXT then I get the headings for the fields in the address book but no records. What I am I doing wrong? This worked a year or more ago with earlier versions on this PC.

In Thunderbird v38.7.1 running on Win7 Home Premium SP1 64-bit, while viewing my Address Book, I select ALL ADDRESS BOOKS and then click TOOLS and EXPORT to produce a .ldif file with 0 bytes. When I save it as .CSV or .TAB/.TXT then I get the headings for the fields in the address book but no records. What I am I doing wrong? This worked a year or more ago with earlier versions on this PC.

All Replies (2)

user01229325
user01229325

Chosen Solution

Select an address book. All books is not really a book.

Robert_H
Robert_H Question owner

Thanks, Airmail. Now can you get the previous answers to this question corrected so that it doesn't say 

CLICK ON ALL ADDRESS BOOKS

The page is at https://support.mozilla.org/en-US/questions/1087571

Your reply to CLICK ON AN ADDRESS is correct. Thanks for the help, I'll credit your answer as correct.