BT eMail system will not work through Mozilla Firefox v.46b04
I cannot access BT e-Mail when using Mozilla Firefox (46b04) on my 32-bit Windows 7 system.
I get through to the BT log-in page, enter username and password.
Screen goes grey with central box indicating ' Loading data. Please wait.'
Nothing happens for a while, then screen goes totally white.
Backing out of this page results in a page showing 'Document Expired'....
BT say that the problem is with the browser and advise using Internet Explorer.
The BT eMail system work correctly through Internet Explorer.
Additional System Details
- Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
- Google Update
- Shockwave Flash 21.0 r0
- VLC media player Web Plugin
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:46.0) Gecko/20100101 Firefox/46.0
I use that mail service on Firefox 46.0a2 (2016-03-07) and do not have any problems due to the browser.
I have had similar issues to what you are describing very recently (within the past couple of weeks and I believe this has been due to service issues with BT Mail.