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Firefox crashes every time I try to save an image, it started after Windows update on 3/8/16

Posted

bp-8ab73b28-4356-4e48-afe3-3cbc82160309 3/9/2016 1:48 PM bp-2ae39b97-f818-4ab7-8983-33b7d2160309 3/9/2016 1:35 PM bp-5c8a5ac1-d621-42d5-be0f-152822160309 3/9/2016 1:31 PM bp-997dc393-3ed4-4490-9d0b-d2b002160309 3/9/2016 1:29 PM bp-9e68c827-9401-44e0-9953-b7f9e2160309 3/9/2016 11:20 AM

bp-8ab73b28-4356-4e48-afe3-3cbc82160309 3/9/2016 1:48 PM bp-2ae39b97-f818-4ab7-8983-33b7d2160309 3/9/2016 1:35 PM bp-5c8a5ac1-d621-42d5-be0f-152822160309 3/9/2016 1:31 PM bp-997dc393-3ed4-4490-9d0b-d2b002160309 3/9/2016 1:29 PM bp-9e68c827-9401-44e0-9953-b7f9e2160309 3/9/2016 11:20 AM

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

More Information

FredMcD
  • Top 10 Contributor
4271 solutions 59913 answers

Signature LineScroller::_RealizeContent

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

nvspcap.dll = NVIDIA GeForce Experience = NVIDIA Corporation

icudt56.dll = International Components for Unicode = The ICU Project


  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Signature LineScroller::_RealizeContent Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation nvspcap.dll = NVIDIA GeForce Experience = NVIDIA Corporation icudt56.dll = International Components for Unicode = The ICU Project ---------- * see if there are updates for your graphics drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''