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Firefox crashes when clicking anything

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by M B

capp00
capp00
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Starting today, Firefox crashes anytime I click on the url bar or bookmarks. If I click the home button, google will load. I can access the options. Using release 44.02. Didn't install anything today. Worked just fine last night. Now, it "stops responding" and I have to kill it in the task manager.

I've done an uninstall/fresh install over existing install. I've disabled plugins.

I can't boot it to safe mode, it crashes before even loading. I have tried the "refresh firefox" option, but it crashes before loading too.

I've booted the PC in safe mode, does the same thing. I've run every malware/trojan/rootkit scanner I have at my disposal, found nothing.

I've deleted all the session info. Same thing.

Crash ID: bp-8bb7d633-0358-4938-b572-4272b2160302

Starting today, Firefox crashes anytime I click on the url bar or bookmarks. If I click the home button, google will load. I can access the options. Using release 44.02. Didn't install anything today. Worked just fine last night. Now, it "stops responding" and I have to kill it in the task manager. I've done an uninstall/fresh install over existing install. I've disabled plugins. I can't boot it to safe mode, it crashes before even loading. I have tried the "refresh firefox" option, but it crashes before loading too. I've booted the PC in safe mode, does the same thing. I've run every malware/trojan/rootkit scanner I have at my disposal, found nothing. I've deleted all the session info. Same thing. Crash ID: bp-8bb7d633-0358-4938-b572-4272b2160302

All Replies (1)

M B
M B
  • Moderator
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Closing duplicate thread.

Continue at https://support.mozilla.org/en-US/questions/1112535