Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I reply to messages with out the original message showing?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Dblum

Dblum
Dblum

I only want to send my reply...I don't want the entire original message to show in my response. Can I fix this? Thank You ! Donna Blum

I only want to send my reply...I don't want the entire original message to show in my response. Can I fix this? Thank You ! Donna Blum

Chosen solution

That's the convention in email. You help the correspondent by quoting what it is you are replying to.

However, under Tools|Account Settings, select the account, look under Composition and you should find options on quoting the original message.

Read this answer in context 👍 3

All Replies (2)

Zenos
Zenos

Chosen Solution

That's the convention in email. You help the correspondent by quoting what it is you are replying to.

However, under Tools|Account Settings, select the account, look under Composition and you should find options on quoting the original message.

Dblum
Dblum Question owner

Thank you so much for a clear , easy to understand answer ! Thank you for taking the time to respond to us "Dummies" out there that don't know where to look in their software for answers !